Office and Finance Assistant - East Kent Mencap : Job Details

Join Our Team as an Office and Finance Assistant – Make Your Work Count!Are you passionate about making a positive impact in people’s lives? East Kent Mencap has an exciting opportunity for an enthusiastic individual to join our Reception and Finance team. We believe that both a welcoming front-line service and effective financial management are vital to achieving our mission. Every visitor, every call, and every transaction matters. Your role will play a crucial part in supporting our work with individuals with a learning disability, helping them lead fulfilling lives within our community.How You Will Help UsJoining us means becoming part of a team that values social impact alongside professional excellence. Your work will help ensure that we can continue to support individuals with learning disabilities, promoting their independence and inclusion.The RoleThis position is perfect for a well-organised, proactive individual with a blend of customer service and finance administration experience. As the first point of contact for visitors and callers, your excellent communication skills will help create a welcoming environment. In addition to supporting the reception area, you will play a vital role in financial tasks, ensuring accurate record-keeping and efficient data management within our values-driven organisation.Duties Include:• Reception and Office Support: Greet visitors, answer calls, and support reception duties• Financial Transactions and Banking: Process payments, record transactions, and assist with financial documentation.• Credit Control and Invoicing: Support with billing and maintain good credit practices.• Housing Benefit and Rental Income Management: Monitor income from benefits and rental agreements.• Purchasing and Document Management: Handle office purchases and maintain organised records.• Petty Cash and Safe Reconciliation: Manage cash handling and ensure secure processes.• Sage Data Entry Support: Assist with data entry and financial software tasks.• General Administrative SupportWhat’s In It for You?We offer a competitive salary, generous holidays, and a comprehensive benefits package, including a pension scheme, shopping discounts, and an employee assistance program. You’ll also have opportunities for professional growth and development.Our Ideal CandidateThe ideal candidate brings:• Proven experience in reception or office roles with finance administration duties.• Skills in cash handling, banking, and document management.• Proficiency in online banking, electronic financial records, and financial software such as Sage.• Strong organisational skills with keen attention to detail.• Proficiency in Microsoft Office, including Teams and SharePoint, for collaboration and document management.Consideration will be given to applicants with no prior experience looking to work in Administration. This role can offer an apprenticeship, giving you the opportunity to gain valuable skills and experience while receiving dedicated training and support.Strong communication skills, a team-oriented approach, and a commitment to East Kent Mencap’s values are essential.East Kent Mencap is committed to the Equality Act, ensuring safety and protection from harm and harassment for all. Location: RamsgateJob Type: Full time, 37 hours per weekContractType: PermanentSalary: £11.44You may also have experience in the following: Office Assistant, Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Office Manager, Receptionist, customer Service, Customer Service Assistant, Finance assistant etc.REF-218 020