We are looking for a dedicated and organised Office Support Assistant to join our team. Your main responsibility will be to support all staff throughout the business in ensuring all post is organised, logged and distributed to each relevant team within the internal SLA. You will also be responsible for the handling of the Office Support inbox, ensuring that all emails received and actioned within the appropriate SLA. Whatever the company needs to function, we will try and assist them in any way we can. The team thrives on providing excellent support to staff throughout the business. This role will be part time, Monday - Friday 7:30 - 13:30. Key Responsibilities:
- Monitor and print our Central Print queues
- Arrange courier collections
- Distribute milk, tea, and coffee supplies
- Ensure scanning is completed within 24 hours SLA
- Organise, log, and distribute post
- Log cheques in line with CASS regulations
- Conduct stationary price comparisons and orders
- Support deliveries
- Collect afternoon post to ensure it is franked and sent out in a timely fashion
- Support our archiving project
- Complete any one-off tasks assigned by the Office Support Team Manager/Team Leader
Competence, Knowledge, and Skills:
- Great work ethic and conscientious
- A positive, can-do attitude
- Excellent organisation and time management skills
- Awareness of the bigger picture and the impact of your work on other areas in the business
- Good interpersonal skills in dealing with all internal departments and external suppliers/providers
- Good understanding of all internal departments and how they operate
- Ability to use office equipment including laminating, binding, and photocopiers
- Good knowledge of Microsoft Office, especially Word, Excel, and Outlook
- Good overall knowledge of the products offered within the AJ Bell Group and the services they provide
- Ability to work on your own initiative or as part of a team
- Excellent attention to detail
About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work®. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits:
- Starting salary of £23,690
- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service and a holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 6%
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan - provided by SimplyHealth
- Discounted private healthcare scheme and dental plan
- Free on-site gym providing a wide range of free classes
- Employee Assistance Programme
- Bike loan scheme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Discounted nursery fees at Kids Planet on Exchange Quay
- Loans for travel season tickets
- Death in service scheme
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Parking at Exchange Quay (Subject to availability)
- Personal development programmes built around you and your career goals, including access to personal skills workshops
- Ongoing technical training
- Professional qualification support
- Talent development programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
- Casual dress code
- Access to a range of benefits from our sponsorship deals
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.