Office Support Coordinator Apprentice - QA : Job Details

About us:Kelvin Steels Ltd is Scotland’s leading supplier of engineering steels, providing high-quality materials to the manufacturing industry.  With depots in Glasgow, Sheffield, and the Northeast, we stock a wide range of alloy steel, carbon steel, tool steel, and non-ferrous materials. 

Why Join Us?

We offer a supportive and close-knit office environment, where training and career development is supported. This role is perfect for someone eager to build a career and work towards gaining an SCQF Level 6 qualification in Digital Applications Support with comprehensive training provided. The role offers an excellent pathway to progress within the company, with opportunities to specialise in accounts or sales in future. 

What you’ll be doing:

• Acting as system expert for our internal application Emax, used for order processing which directly handles customer orders, quotes, and sales tracking.
• Maintaining filing systems across our SharePoint platform
• Processing and managing invoice files Integrated across the Emax system, which is adapted to our own company needs.
• Learning and developing your product knowledge to empower you to respond to customer enquiries, handling reception duties, including answering phone calls and greeting visitors.
• Providing support to the sales team using Emax system.
• Learn to utilise Excel to provide support for the accounts team in terms of inputting data and providing reports. 

What do you need to succeed

• High attention to detail
• A willingness to learn and develop a career based in engineering steels
• Excellent time keeping and attendance required
• The ability to be proactive and use initiative
• Ability to plan and prioritise work
• Evidence of multi-tasking ability
• Good communication and inter-personal skills
• A professional attitude and high personal standards

Salary:Competitive salary starting at £15,000 – £16,000 annually, based on performance and willingness to learn and ability.

Working week: 9am - 5pm, 37.5hrs a week.

Benefits: 

• Complimentary tea, coffee, and snacks. 
• Team-building events, including dinners and drinks a few times a year. 
• Birthday and Christmas Amazon vouchers (informal perks). 
• Company pension scheme. 
• Opportunity for long-term career progression in either accounts or sales. 

Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!