Operation Support Manager - Broughton - Securitas Security Services : Job Details

?? Take your career to new heights with Airbus Broughton! We are on the lookout for an experienced and driven Operational Support Manager to join our dynamic team. If you're passionate about making a tangible impact in a global aerospace leader, this is the opportunity you've been waiting for!

In this role, you'll be the linchpin of our operations, responsible for the scheduling and rostering of key operational personnel, ensuring the right people are in the right place at the right time. ?

But that's just the beginning-this is more than a day-to-day operations role. You'll play a pivotal part in shaping the future of our contract service provision, providing critical support to both our National Operations Manager and Service Delivery Manager. You'll be involved in the development of strategies and improvements, ensuring our operations remain top-notch. �?

What's in it for you? You'll be working with one of the world's premier aerospace companies, where innovation, safety, and excellence are paramount. ?? With 42 hours a week, Monday to Friday, this role offers you stability, consistency, and the perfect work-life balance to help you thrive. �?

So, are you ready to be a part of Airbus Broughton's legacy? This is your moment to shine, to take on an exciting new challenge, and to be part of a team that's changing the aerospace industry. ? Apply now and be part of something truly extraordinary!

#CareerOpportunity #OperationalSupport #AirbusBroughton #JoinOurTeam #AerospaceInnovation ??

• Serve as the first point of contact for operational employee queries
• Update and maintain customer information as needed
• Maintain staff HR records and personnel files for the contract
• Assist in managing direct and indirect costs (recruitment, training, expenses, etc.)
• Ensure accuracy of operational data, regularly reviewing and reporting on progress
• Highlight risks of significant variances and take action where necessary
• Support the contract in preparing audit and compliance reports
• Assist with recruitment and succession planning to maintain service levels and contingency
• Participate in contract development and company-wide initiatives or projects
• Respond to reasonable requests from the contract, client, and senior management, including emergency situations
• Be available for out-of-hours escalations to ensure smooth operation during critical situations
• Perform any other duties as directed by the Airbus contract senior management team

• Valid SIA frontline licence.
• Right to work in the UK.
• The successful applicant will be required to successfully obtain Security Clearance (failure will impact any potential offer for the position).
• Good natural communicator both written and oral and able to transcend multiple cultures and interact effectively at all
• Working knowledge of Microsoft packages.
• Must have a full clean driving licence.
• Good standard of IT skills including Microsoft package ie. Word, Excel, Outlook
• Able to evidence strong customer service skills.
• Ability to work under pressure and on own initiative.
• Excellent customer service experience.
• Excellent organisational skills.
• Ability to prioritise.

• Experience in using rostering systems ie. Timegate.
• Previous experience within the Security Industry.

Join Today and Build a Better Tomorrow!

At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be.

We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team.

Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential!

We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row.

Join our team and use your talent and passion to help build a safer, healthier, and more efficient world.

Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars,

• how you join us and develop your career,
• the way we lead our teams
• fair pay and benefits.

To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more.

If you want to learn more visit our website.