Operational Administrator - OCS Group : Job Details

About The Company:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market.

About The Role:As an Operational Administrator, you will be reporting to the Operational Administration Manager. This role will involve supporting the Administration Team with processing sales orders, billing invoices and following system reports. This is a completely remote position and is for a 12 month fixed term contract.As part of your role, your key responsibilities will include, but are not limited to:

• Manage business operations and administrative tasks, including managing group email inboxes
• Focusing on billing invoices for clients, allowing invoices to be processed by the accounts payable team
• Raising sales orders and PO numbers for a large region
• Handle correspondence and documentation
• Assist with data entry and record keeping
• Support other departments with administrative tasks as needed
• To be able to communicate efficiently via email and Microsoft Teams, to internal and external colleagues

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Excellent communication and interpersonal skills
• Empathy and patience in dealing with customers
• Strong problem-solving abilities
• Previous experience in customer service preferred
• Experience with Dynamics265 would be beneficial but not essential
• Ability to work well working from home
• Previous experience in customer service preferred
• Proactive and organised, with a keen attention to detail
• Strong experience on emails and systems

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.