Operations Agent - Reed : Job Details

Do you have previous/current air freight experience? Do you have a good understanding of dangerous goods within freight forwarding?

I am looking for an experienced Air Freight Operations Clerk to work for a repeat client close to Heathrow Airport, who specialises in in the transportation of hazardous goods and time-sensitive critical shipments. My client serves both domestic and international clients and prides themselves on providing exemplary customer service and maintaining a positive “above and beyond” attitude. This is a Monday-Friday position, working from 8am-5pm with a 1 hour lunch break.

Main Responsibilities:

• Manage agents and customers directly.
• Liaise with customers for all aspects of their shipments.
• Find solutions for highly regulated shipments via Air, as well as Road & Sea.
• Make export airline bookings with airlines.
• Track shipments and provide timely updates.
• Handle customer invoicing and creditor invoice processing.
• Assist with other related tasks as needed such as helping the loading team twice per week.

Key Requirements:

• Knowledge of Airfreight Operations with a Freight Forwarder.
• DG (Dangerous Goods) and/or ADR (European Agreement concerning the International Carriage of Dangerous Goods by Road) accreditation would be advantageous.
• Driving license and access to own vehicle.
• Computer literacy in MS Office, as well as Sequoia or other freight system 
• Strong communication skills.
• Attention to detail and ability to work independently and within a team environment.

Benefits & Package: 

• Salary of £28,000-£32,000 per annum 
• Generous multi-commission structure 
• Mileage/car allowance 
• Staff parking on site 
• Company pension scheme 
• 20 days holiday + bank holidays 
• Occasional national travel opportunities