Operations and Client Relationship Manager - Michael Page : Job Details

As the Operations and Client Relationship Manager, you will play a crucial role in ensuring seamless operational performance while maintaining and strengthening client relationships.

Client Details

Our client is a leading provider within the pallet network sector, known for their commitment to service excellence and operational efficiency. With a strong presence in the logistics industry, they offer innovative and tailored transport solutions to a wide range of businesses.

Description

• Oversee daily transport operations, ensuring efficiency, compliance, and cost-effectiveness.
• Act as the primary point of contact for key clients, understanding their needs and delivering exceptional service.
• Identify and implement strategies to enhance service levels, streamline work flows, and optimise logistics performance.
• Utilise KPIs and data analysis to drive operational success and identify areas for development with their 125 partners

Profile

• Proven experience in operations management within the pallet network sector
• Strong client-facing skills with the ability to build and maintain lasting relationships
• A results-driven approach with experience in performance management and continuous improvement
• Organised and able to multitask, organising 300 - 400 pallets per day as well as providing customer service

Job Offer

• A competitive salary with additional benefits
• A dynamic and fast-paced work environment
• Career development opportunities within a growing business