Operations Assistant - Crowe UK LLP : Job Details

About Crowe

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally

Our visio is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Purpose of the role:

We are looking for an individual to join our Support Team to provide highly efficient, reliable and proactive support and administrative service to a growing team of over 150 people. Our team is evolving, and we are looking for an individual who we can develop and grow with us.

We are looking for an individual who:

• Is able to work within a team, ensuring seamless service to the team and wider firm
• Has a high level of attention to detail and will take ownership of processes and workflows.
• Has a flexible and professional approach.
• Is keen to learn and develop new skills.
• Has initiative and enjoys solving problems.
• Is self-motivated.
• Can demonstrate strong communication skills.
• Can build relationships with colleagues and stakeholders.
• Has excellent time management and organisation skills.

Experience of working in a professional environment and experience using Microsoft Word, PowerPoint, Outlook, Excel, and Teams is essential.

Key responsibilities for this role include:

• Resource planning, analysis and reporting.
• Running a variety of reports on Excel, maintaining and updating large data sets.
• Onboarding new clients to the firm.
• Onboarding new members to the department.
• Data management.
• Updating and editing department reports and templates.
• Billing support.
• Building strong relationships with other administrators across the firm to help provide a comprehensive client support service; and
• Any other ad-hoc support and administration as required.

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.