Operations Assistant Superhero - The Guardian : Job Details

Are YOU the Operations Assistant Superhero We're Looking For?

Who are you?

You're an energetic, detail-focused professional who thrives on variety and enjoys rolling up your sleeves to tackle whatever operations challenge comes your way. You're the kind of person who doesn't shy away from a little organized chaos-because you see it as an opportunity to create structure, improve processes, and make a real impact.

You love the idea of working across multiple departments-from Operations, Product Development and Production to Warehouse and Fulfilment-because you're a natural multitasker who can seamlessly switch gears. Deadlines don't scare you; they excite you. You communicate clearly, solve problems creatively, and bring a positive, can-do attitude to your team.

Above all, you're adaptable. You're ready to learn, eager to grow, and you take pride in knowing that every task you complete contributes to the bigger picture of a thriving, fast-growing company.

Who are we?

We're a UK-based, world-serving brand in the drink supplement space (Think Red Bull... but we're not an energy drink). We empower our customers to achieve more, win more, and do more with our delicious tasting drinks packed full of clinically-proven nootropic ingredients. As if that isn't inspiring enough, every sale we make helps feed and nourish a child for a year through our charitable partner-a mission we're incredibly proud of!

As we continue to expand, we're looking for an Operations Assistant to join our team at our Barford, Norwich location. If you're someone who loves variety and wants to put your stamp on a constantly growing company, keep reading.

What's the role?

As our Operations Assistant, you'll be immersed in every corner of our operations, ensuring everything runs smoothly. This includes:

• Supporting Multiple Departments: You'll assist in Operations, Product Development, Production, Warehouse, Fulfilment and a few more. Think of it as your personal operations masterclass.
• Product Creation, Production & Management: From the earliest stages of researching product ingredients to collaborating with our in-house experts and creating test samples, you'll help bring new ideas to life, all the way through to assisting run the production of our in-house packaging machine.
• System Monitoring & Maintenance: Keeping our company systems accurate, up to date, and running efficiently will be part of your daily routine.
• Stock & Warehouse Oversight: You'll pitch in on customer orders, warehouse tasks, regular stock audits, ensuring everything is where it should be.
• Supplier Research & Relationships: You'll help find and nurture relationships with new and existing suppliers, always seeking better processes and cost savings.
• Health & Safety: You'll keep an eagle eye on all Health and Safety regulations, making sure our workplace is safe, compliant, and efficient.
• Project Management Introduction: You'll have the chance to develop project management skills, working alongside our Operations Manager on a variety of initiatives.

And that's just the beginning! We're growing fast, and we want someone who's as excited as we are to take on new responsibilities and shape the future of our company.

Your Experience

While we value any relevant operations background - whether that's operations, warehouse management, fulfilment centres, or health & safety - the most important thing is your passion for continuous improvement and your willingness to learn. A solid grasp of Microsoft Office/ Google Suite (and general computer proficiency) will definitely help you hit the ground running.

• Education: GCSEs (Grades A-C in Maths & English) or equivalent are preferred, and any additional relevant qualifications are a bonus.
• Language & Work Authorisation: Full professional proficiency in English and authorisation to work in the UK are required.
• Schedule: Monday-Friday, 40 hours per week, with occasional flexibility and remote work potential.

Location & Perks

This role is based at our Barford, Norwich office, with a salary ranging from £27,000 to £32,000 per year, depending on experience. We believe in rewarding hard work and commitment, so here are a few extra perks:

• Fantastic Working Environment: A positive atmosphere where your ideas and growth are valued.
• Cutting-Edge Tech: Apple equipment provided to help you do your best work.
• Flexible Work & Possible WFH: We value work-life balance, so we offer the potential for occasional homeworking.
• Free Parking: No need to stress about the morning commute.
• Access to Company Products: Because we believe in sharing the love (and brain-boosting benefits)!
• Collaborate Directly with the Operations Manager: Gain invaluable insight and mentorship as you grow.
• 22 Days Holiday + Bank Holidays: Plenty of time to recharge.

Are we talking to YOU?

If you've read this far and feel that spark of excitement-maybe even picturing yourself juggling projects in our warehouse, perfecting production processes, or brainstorming new product launches-then we want to hear from you!

Go ahead, hit that apply button, and let's embark on this journey together. We can't wait to see what you'll bring to our dynamic, mission-driven team!