Operations Co-ordinator - Mistral Recruitment Ltd : Job Details

Operations Co Ordinator / Administration

Salary: £27000pa

Location: Paisley Glasgow

Type: Ongoing contract

To provide administrative service support and to assist in the day-to-day tasks to ensure customers receive a timely and efficient response to queries.

Duties and responsibilities include:

• Providing operations administrative support
• Raising Job tickets on the system
• Raising POs on the system.
• Assist in resolving internal PO issues.
• Raising invoicing checklists and credit note requests and ensuring the appropriate approvals are received.
• Monthly review meeting to assist with AR collections by supplying necessary documents to existing customers.
• Inputting engineers’ hours based on weekly time sheets.
• Uploading Maintenance renewals quotations to salesforce.
• Liaising with the wider Service team to resolve any internal and external queries.
• General administration duties as defined by Line Manager

Requirements for Ideal Candidate:

The role entails a high degree of organisation and accurate data-entry skills. The ideal candidate will be logical, methodical, and conscientious. They should possess:

• Excellent organizational skills while under pressure and within tight timescales (to include time management, the ability to multi-task, the ability to prioritize and efficient office management)
• Excellent interpersonal & communication skills
• Assertiveness, pro-activeness and resourcefulness when problem-solving
• Tact and diplomacy
• A good standard of education is required in terms of numeracy & literacy.
• Computer literacy especially excel, word, outlook.
• Have previous experience within an office environment.
• Be able to work on own initiative.
• Have general internet knowledge, zoom, teams.