Operations Coordinator - Immediate start, 6 month contract - Reed : Job Details

• Annual Salary: £27,500 - £29,000
• Location: Bradley Stoke, Bristol, BS32
• Job Type: Full-time, 6-month contract

We are currently seeking an Operations Support Coordinator to join our client on a full-time basis. This role is office-based and offers a dynamic work environment where attention to detail and excellent administrative skills are essential.

The successful candidate will report to the Contracts & Operations Support Manager and will play a key role in supporting their operations team.

• Review job correspondence and information regularly and take necessary actions.
• Log all new orders received by email
• Schedule and plan work effectively.
• Update system to enable monitoring of jobs.
• Undertake document completion checks, including invoicing.
• Escalate issues and queries when necessary.
• Handle Operations calls and support related queries over the phone and via email.
• Book technician/subcontractor visits and update relevant schedules.
• Ensure all documentation is sent to customers prior to visits.
• Send technicians weekly job schedules.
• Liaise with Reports and Finance teams.
• Administer customer portals/databases as required.
• Participate in regular Coordinator meetings with the Operations Support Manager.

• Organised with a logical, methodical approach.
• Ability to handle frequent changes in direction.
• Strong customer service skills and a proactive working approach with a ‘can do’ attitude.
• Confident communicator at all levels and across all communication media.
• Excellent attention to detail and strong team player.
• Confident in numeric and communication skills.
• GCSEs in Maths and English Language (or equivalent).
• Computer and IT Systems literate with strong Excel and Word skills.
• Previous administrative experience is essential.