Operations Coordinator - People Solutions Group Limited : Job Details

OPERATIONS COORDINATOR

MONDAY - FRIDAY: 08.30 - 17.00

£26,000 PER ANNUM

People Solutions are looking for an Operations Coordinator for our client based in Bournville.

Benefits

• Competitive Salary
• Opportunity to earn up to 5% of base salary in bonus
• 25 days annual leave + bank holidays
• Additional days leave for your birthday
• Flexible Working
• Private Medical
• Life Assurance
• Accident Protection
• Contributory Pension Scheme
• Enhanced Maternity and Paternity
• Huge Staff Discount on products
• Length of Service Awards
• Study Support Programme
• Subsidised on site Nuffield Gym
• Free on-site parking
• 24/7 access to our Gold award winning well-being assistance program
• Free entry to Cadbury World and discounted entry for friends and family

Day to Day Duties

• Process orders from B2C and B2B customers
• Manage orders coming via EDI, orders received via email as well as orders uploaded from customer portals
• Manually create sales orders, warehouse shipments and transfer orders for both B2B and B2C customers
• Ensure the orders are processed in timely manner and accurately following the customer's specific req.-SOP's
• Create SRO for any returns received back from customers
• Work with transport haulage companies to organise any urgent shipments if required
• Work closely with sales team and report back any queries if raised, regarding to their customer orders
• Work with the finance team to ensure any price adjustments, credits and invoice queries are actioned and completed on time
• Work closely with warehouse/ transport teams to ensure all orders are processed and delivered on time in full
• Complete customer set up documents
• Run & manage inventory reports and carry out checks between systems to ensure the stock levels are accurate at both ends

Essential Skills

• Pro-active problem solver.
• A degree in a relevant field or proven experience in an FMCG operations environment.
• Excellent organisational and multitasking skills with a keen attention to detail.
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is essential.
• Strong communication skills, with the ability to liaise confidently with internal and external stakeholders.
• Practical understanding of the end-to-end supply chain process.
• Solid understanding of import/export processes and compliance requirements.
• Analytical mindset with a methodical approach and attention to detail.
• Proactive problem solver, able to anticipate issues and implement effective solutions

Desirable Experience

• Confident communicator
• Clear and practical understanding of the Supply Chain end to end
• Analytical and methodical approach with attention to details

Training

• Full training provided

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