Operations Director - change management - York based - Reed : Job Details

Operations Director

• Annual Salary: £90,000 - £120,000
• Location: York
• Job Type: Full-time
• Marketing/Agency/Media background required

We are seeking a dynamic and strategic Operations Director to join our client in York. This is a permanent or interim, full-time role offering a competitive salary band of £90,000 to £120,000 per annum.

You will be directing all operation activities of the company to ensure that business objectives are met efficiently and effectively, translating business strategies into operational places and developing long term plans that increase productivity and success for the business. If you like a fast-paced exciting environment this one is for you!

Day-to-day of the role:

• Develop long term strategies that drive productivity and success for the company.
• Oversee the delivery team to ensure they are motivated, trained, and equipped to meet high standards.
• Lead, mentor, and manage operations teams, including department heads, project managers, and creative teams.
• Analyse and streamline operational processes to improve efficiency, reduce costs, and increase quality.
• Utilise data and performance metrics to monitor KPIs and OKRs, assess operational effectiveness, and identify areas for improvement.
• Oversee resource allocation, manage budgets, monitor utilisation, and forecast resource needs.
• Ensure all operational activities meet or exceed quality standards and identify potential operational risks with strategies to mitigate them.
• Work closely with the Executive Leadership Team and other departments to ensure alignment of operations with overall business objectives.
• Potentially manage vendor relationships, contracts, and the procurement process.
• Provide regular reports on operational performance to the Executive Leadership Team and the board.

Required Skills & Qualifications:

• Proven experience in an operations leadership role.
• Strong strategic thinking and focus under pressure.
• Exceptional leadership and communication skills.
• Experience leading high-performing teams of project managers and creatives.
• Excellent computer skills with the ability to analyse business data.
• Experience in budget management and financial forecasting.

Benefits:

• Competitive remuneration package with yearly salary reviews and discretionary bonus scheme.
• Coaching and development pathways.
• Away days and private healthcare with a 24-hour stress counselling helpline.
• Pension scheme and death in service benefits.
• Generous holiday allowance with incremental increases based on service.
• Flexible working day and company sick pay.
• Enhanced maternity and paternity pay.
• Cycle to work scheme and service awards.
• Access to Employee Assistance Program.

This role is predominantly office-based at the York location and may occasionally involve travel to the London office.

To apply for this Operations Director position, please submit your CV ASAP as the client is happy to move on this quickly for the right candidate.