Operations & ESG Administrator - Oxford North - Savills Management Resources : Job Details

Purpose of the Role

The Operations & ESG Administrator will work as part of the on-site team and support in ensuring the success of the new Oxford North development. The role is site-based, supporting the wider Property Management team in the day-to-day management and reporting of the asset, including coordination and reporting of the Environmental, Social, and Governance (ESG) operational deliverables.

As Administrator, this person will need to ensure close liaison between all parties on-site. Complementing the Property Management team, these also include service partners such as security and cleaning, front of house personnel, and occupiers as appropriate. The role will support the on-site team regarding corporate data collection linked to the operation of Oxford North, including Health & Safety reporting, and support with sourcing content for Board Reports relating to the operational performance of the Innovation District.

As ESG Administrator, a key focus will be supporting the on-site team in monitoring the asset performance against the ESG and sustainability targets set and promoting best practice. As a result, this role will also link with the Savills Property Management central ESG team directly in relation to the implementation of the Client’s ESG Brief. This covers environmental performance of the buildings and wider campus (energy, carbon emissions, waste, ecology) and social impact (liaison with local community, coordination of social value initiatives).

The successful candidate must have the ability to develop strong working relationships with service partners, Property Management site teams, and corporate occupiers to ensure strategic targets are being met.

Savills’ culture is one of trust and respect, teamwork and collaboration. Our teams and our clients benefit when we work together, listening to and learning from each other. Above all, we value the motivation of our people. This is evidenced by our wellbeing offer, our capability to facilitate flexible working and our support to enjoy a healthy work-life balance.

This team has a flexible approach, so please discuss what this might look like for your role in your discussions and interviews.

Key Responsibilities

• Undertake the production of reports, letters, emails, etc, as requested from wider team e.g. quarterly property management reports.
• Under instructions from the Senior Management team, ensure that all periodic reporting to the Client, external stakeholders, letting and managing agents is undertaken on a regular basis in an agreed professional manner.
• Co-ordinate periodic meetings with site teams and occupiers where required to ensure that communication between all on-site parties is satisfactory.
• Respond to ad-hoc general enquiries and help build the relationship between occupiers, contractors and management team
• Ensure online reporting is kept up to date on invoicing health and safety and operational platforms such as Elogbooks and Data Station.
• Understand the Client’s ESG strategy. Drive improvements in sustainability performance for the assets of the Innovation District.
• Be responsible for the collation, interrogation, and regular reporting of asset ESG data. Assist Client and occupiers with ESG-related queries and data.
• Promote and enable a culture of improvement, encouraging and motivating Property Management teams, including site-based managers and service providers to go above and beyond minimum sustainability standards.
• Work with external consultants to assist in the coordination of documentation for assessments as necessary to support the asset ESG strategy, including but not exclusively, ISO 14001 & ISO 50001, Accessibility, and Biodiversity.
• Assist the site team with PR and marketing, events and enlivenment. These duties might include supporting the co-ordination of events together with marketing consultants or direct involvement in organising events, tenant meetings, etc.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Skills, Knowledge, and Experience

Required

• Strong attention to detail and produces work to a high, consistent and accurate standard.
• Ability to develop lasting and effective relationships with key stakeholders internally and externally.
• Customer orientated – ability to be client facing; excellent communicator and presenter.
• Excellent communication skills – ability to communicate directly with a variety of stakeholders including service providers and tenants.
• Highly motivated individual – with drive for self-development.
• Ability to navigate, use and update IT systems such as Elogbooks (Computer Aided Facilities Management system), Data Station (Health and safety platform), purchase to pay systems
• Excellent time management. Can deliver work under pressure and to fixed deadlines.
• Resourceful team worker, with ability to be autonomous once reporting processes and workstreams defined.
• Ability to proof-read professional documents with strong English, grammar and spelling skills Completely IT literate with high level of competence in Microsoft Excel, Word and Powerpoint
• Working knowledge of the Property industry and operating real estate assets
• An evident passion for Sustainability.

Desired

• Ability to independently prepare findings reports and presentations
• Experience of working with sustainability data, including knowledge of energy, water, waste and carbon metrics for real estate.
• Ability to extract, analyse and interpret data from a variety of sources (above), working with site and engineering teams.
• Knowledge and experience of applying sustainability in the property sector.
• Experience with data analysis with excellent attention to detail and the ability to create complex formulas.

Working Hours - 09:00-17:30 Monday – Friday

Please see our Benefits Booklet for more information.