Operations Manager - C&M Travel Recruitment : Job Details

Operations Manager

C&M Travel Recruitment

Job Location : London, UK

Posted on : 06/11/2024 - Valid Till : 04/12/2024

Job Description :

Regional Operations Manager (EMEA), Business Travel, Remote. A fantastic opportunity to join this global travel management company (TMC) where you will be responsible for leading a geographically dispersed team across Europe. This role will be fully remote from any location across Europe. Regional Operations Manager Responsibilities

  • Leading and developing a team of travel consultants across Europe.
  • Drive process improvements, efficiency's and standard operating procedures whilst being sensitive to local market differences.
  • Support with the roll out and adoption of new Online Booking Tools.
  • Work cross-functionally with out of hours team, account management and the wider business.
  • Support with the implementation of EMEA wide clients.
  • Audit and analyse performance, financial and quality ensuring a consistent level across all accounts.
  • Ensure SLA's are met and profits are maximised.

Regional Operations Manager Skills Required

  • Must have senior level operations management experience gained in a Travel Management Company (TMC).
  • Experience leading and developing a remote team.
  • Strong knowledge of GDS (preferably Sabre), NDC and Online Booking Tools.
  • Experience of driving efficiency measures and process improvement.
  • Strong cultural awareness both in terms of internal stakeholder management and external clients.
  • Fluent written and verbal English language skills; any additional languages would be advantageous.

Regional Operations Manager Additional Details

  • The role can be fully remote from anywhere in Europe
  • A competitive salary, dependant on experience plus bonus potential linked to KPI's

Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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