Operations Manager - Hiring People : Job Details

Are you ready to step into a rewarding career with a company whose main values are sustainability, innovation, resilience and excellence?  We have an exciting opportunity for an Operations' Manager to join our clients fine outdoor furniture company.  Our client is a leader in their field and are highly respected in the community of garden enthusiasts and professionals across the luxury goods and services market. They keep sustainability at the forefront of everything they do. They have created a positive, inclusive company culture and they place a high value on personal development. Plus, you'll enjoy a host of benefits, including:

• 27 days holiday plus bank holidays.

• Christmas bonus after one years’ service

• Birthday off

• Company bonus scheme

• Flex holiday scheme allowing an additional 5 days to be purchased

• Cycle to work scheme

Why choose this opportunity?

• High value is on personal development 
• You will be working for a highly respected company with a B Corp Accreditation 
• Cutting-Edge Expertise: Join a team dedicated to shaping a sustainable future

Key responsibilities will include, as required:

• Define and execute the operational strategy. 
• Lead changes to enhance efficiency in all operational areas.
• Maintain a visible leadership presence, providing guidance and support to teams.
• Oversee day-to-day operations, ensuring a timely and efficient service delivery.
• Ensure all operations meet or exceed company standards.
• Develop and refine procedures to optimise service quality.
• Maintain systems for accurate reporting on operational activities.
• Ensure purchasing is managed and kept within budgets
• Ensure production is closely managedto ensure the margin is protected.
• Collaboration with managers on ways to improve operations.
• Establish processand standards for departments.
• Ensure stock levels are set and satisfycompany operational requirements across all departments.
• Work with Financial Controller to reviewbudgets quarterly.
• Ensure Purchasing suppliers are reviewed annually againstprice and performance.
• Ensure all operations are managed effectively and achieve the agreed performance targets and making sure they are working towards their budgetary targets.
• Make sure monthly KPI's from direct reports are produced on time and delivered to CEO/Founder.
• Weekly meeting with direct reports to analyse activityand reports. 
• Oversee workshop facilities and resources are maintained and suitable for safe working.
• Ensure all facilities comply with regulations and Company Insurance.
• Oversee operational staff performance, ensuring roles and objectives are clear.
• Manage team culture and engagement, promoting a positive work environment.
• Ensure 1:1s are conducted and used to support staff development.
• Ensure effective financial management of operations, working with the Head of Finance to develop budget and monitor expenditures.

Key Attributes

• Strong leadership and interpersonal skills.
• Ability to manage multiple priorities effectively.
• Strong problem-solving skills with a proactive approach.
• Excellent communication skills for engaging with stakeholders.
• Commitment to continuous improvement and high-quality services.

Useful Experience / Skills include:

• Customer Service.
• Decision-making.
• Analytical and critical thinking. 
• Technical skills. 
• Budgeting and forecasting. 
• Organisational skills. 
• Leadership skills.
• Attention to detail.
• Communication.
• Financial Management.  
• Training and Development.
• Coordination skills and the ability to prioritise.

Take the first step towards a fulfilling career with a company that values innovation, professional development, and sustainability. Apply today to start your journey with a leader in the field!