Operations Manager - Faith Recruitment : Job Details

Operations Manager

Woking (Hybrid)

£32,000 + 10% Bonus

A multi site, national company with Head Office based in Central Woking (free parking available) are seeking a Dynamic Operations Manager to manage a team of 6, you will be responsible for Motivating the operations team, whist providing the highest level of Operational support to some of the World's leading brands. This is a hybrid role (3 days in office) you will be a part of an engaging team that work in a fast paced environment.

Key Tasks and Responsibilities

• Bring new ideas to assist with the overall strategic direction of the Operations team.
• Implement process and procedures

• Lead and coach a team of 6 operation executives
• Set motivating objectives for the team.
• Ensure the team are on track and ready to deliver clients business strategies.
• Train and develop team members
• Oversee the recruitment of the team.
• Ensure that Team and One-to-One performance reviews are carried out.

• Be the first-line support to clients for software support
• Provide clients and stakeholders with detailed support and insight on individual campaigns.
• Be the first point of contact for clients
• Attend meetings with clients
• Ensure that all team members have completed necessary training courses

• Offer support and guidance on New Business projects
• Visit field-based staff and attend off site meetings

Key Skills:

• At least 3 years in an operational role preferably in FMCG
• Have at least 3 years of managing staff.
• Be highly organised
• A confident user of Excel
• Experience of presenting reports to clients
• Happy to work in a fast paced environment.