Operations Support Apprentice - QA : Job Details

Are you looking to kickstart your career in a busy office environment?

NCE Switchgear are looking for an enthusiastic individual to come in and join their successful and growing team as an Operations Support Apprentice. NCE Switchgear have had a number of people successfully join and complete their modern apprenticeship in a range of different disciplines, and they are looking for their next apprentice to follow in the same steps. You will complete an SCQF level 6 in Digital Applications Support as part of the apprenticeship and full training will be given.

What will I be doing?

• Become a super user on systems such as Sage HR and Sage 50
• Collating hours for payroll and uploading to Sage 50
• Inputting holidays and absences into Sage HR system
• Acting as first point of contact for all calls coming in from clients, handling enquiries, triaging and directing to relevant departments
• Running reports from various systems and inputting details to Excel
• Wide use of Microsoft Office Package to complete daily tasks
• Assisting with audit checks, stock reports and sales invoicing
• Organising meetings and managing calendars for meeting rooms as required on Outlook

What do I need to be successful?

• Good knowledge of Microsoft Office packages such as Word and Excel
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a team and individually when required
• Professional approach towards all aspects of work
• Good time management, planning and organisational skills

Salary:

£15,000 per annum

Working hours:

Monday to Thursday, 7am - 5pm

Benefits:

• 4 day working week, Monday - Thursday
• Salary review upon successful completion of the apprenticeship
• Flexible start time after probationary period

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!