Outbound Market Research Interviewers / Telemarketers - Major Recruitment : Job Details

Major Recruitment are currently recruiting for experienced FULL TIME Outbound Market Research Interviewers / Telemarketers to work from home, on an ongoing temporary basis, for one of the UKs largest independent research and analytics companies.

*Please note you must be based in the UK on a full time basis, to be considered for this position*

Hours of work - Monday to Friday 09:00am- 5:00pm (please note we cannot offer part time hours for this role)

Rate of pay - £11.44ph plus commission based on performance, and time/attendance bonus (please note this position is paid monthly)

*Start date January 2025*

The purpose of the role is to contact businesses to conduct a telephone interview, there and then where possible, or to arrange an appointment to call back at a more convenient time for them to participate. The interviews need to be conducted to the highest quality standards and to agreed daily targets.

*This is a high-volume outbound calling role!*

Please note you will be working from home, so you will need to have your own Windows laptop or desktop computer with 4GB Ram and a 4 thread CPU with 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD).

You will also need your own Direct USB headset, NOT a USB wireless and/or Bluetooth headset. You won’t be able to pass the initial IT test if you don’t have the correct equipment/software.

Main Duties

• Contact businesses to Conduct telephone interviews in accordance with quality standards
• High volume of outbound calls
• Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
• Supply project related feedback and observations to team manager
• Dealing with any problems/complaints that arise
• Working towards daily and weekly targets
• Building a strong rapport with the person you are speaking to.
• In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration.

Candidate Requirements

• Excellent communications skills
• The ability to build rapport quickly and engage with a respondent
• Literate and numerate
• Computer literate
• Excellent timekeeping and attendance
• Resilient self-motivated and target driven
• Strong work ethic
• Extremely organised
• Own Windows based laptop / computer
• Own Direct USB headset

Working From Home - Monday to Friday 9am till 5pm

Full time only

Monthly Pay - 12th of every month

£11.44ph plus bonus based on performance, aswell as an extra bonus based on time keeping /attendance

Please click to apply