A client based walking distance from Marble Arch Station, London W1 is recruiting for a PA/Secretary to work for 2 Directors. This position is a 1 year contract, which may possibly go permanent.
Monday to Friday 9am - 5.30pm
We are recruiting for an experienced Secretary/PA. This individual will be required to provide an efficient and effective support service with respect to all administration, communication and relevant office-related duties.
Essential Skills required:
- Solid, proven experience in administrative roles
- Experience of dealing with High Net Worth clients would be an advantage
- Excellent working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
- Excellent interpersonal and communication skills
- The ability to work independently as well as under direction
- Well organised with great attention to detail
- Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties
- Proven track record in planning, organisation, and time management
- Confident working with senior management, clients, and customers & operational team
- Maintain a high level of confidentiality
- Customer Care - Capable of delivering results and meeting customer expectations
- Self-motivated, tenacious and result-oriented with a positive outlook
- Calm and authoritative under pressure with an ability to manage across all boundaries in a crisis
- Be fluent in both verbal and written English
Advantageous skills required:
- Marketing Experience
- CRM experience
Key Responsibilities
- Administration support for the client services desk and sales & business development team
- Dealing with requests for information and sales administration for the office & field-based business development team ensuring that messages, leads and enquiries are passed onto the relevant salesperson.
- Managing the correspondence between the business development team and their clients
- Monitoring customer accounts
- Updating the company CRM system
- Liaising with the Logistics team
- Dealing with client enquiries via email and telephone
- Updating the operations databases
- Administration support for senior management
- PA Duties
Ability to Commute:
Work Location: This position is 100% based in the office