Parts Advisor - Reed : Job Details

Do you have. . .

• Previous experience in the Parts department?
• Experience with volume work?
• Working within a team?

If your answers are YES… then this could be the role for you..

My client are looking for a Parts Adviser to join their growing team and become an integral part of our parts hub team. This role is ideal for someone with experience in a parts department, handling volume work, and thriving within a team environment. We are looking for individuals who are committed to delivering exceptional customer service and are eager to contribute to a team-centred workplace.

• Assist customers over the phone and at our front counter.
• Handle the lifting, movement, and location of parts within the warehouse daily.
• Work accurately on a computerised system to establish all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
• Engage in all aspects of the warehouse operations.
• Sell parts to both retail and wholesale customers.
• Deliver exceptional customer service to both external and internal customers.
• Assist in stock checks and maintain a strong working relationship with the manufacturer.
• Discuss relevant promotions and offers with customers.

• Commitment to working as part of a team.
• Excellent administrative skills.
• Knowledge of DMS/Stock Control systems.
• Ability to load and unload vehicles safely and accurately.
• A focus on achieving total customer satisfaction, both internally and externally.

• 30 days holiday per year (including Bank Holidays), increasing with length of service.
• Auto-enrolment Pension Scheme with employer contribution.
• Discounted Medical and Healthcare Schemes.
• Career development opportunities.
• Referral bonus, retail discounts, discounted days out, and more.
• Family & Friends Discounted Car Scheme.
• On-site Mental Health First Aiders.
• X2 basic salary Life Assurance.
• Uniform provided.

• Monday – Friday, 08:00am - 18:00pm (flexibility to be discussed with Manager at interview).
• Alternate Saturdays required, 08:00am - 13:00pm.