Parts Advisor - Plus One Recruitment : Job Details

Are you looking for a Customer service focused role?  Do you have experience with Parts, Stock or Stores experience? Are you looking to be part of a personable and friendly working environment? Our client is a leading custom design and manufacturing company, supplying high-quality products to a diverse range of customers across the UK and Ireland. Due to continued growth, they are looking for a Parts Advisor to join their close-knit team.  In this role, you’ll be the key point of contact for customers, handling spare parts enquiries, processing orders, and ensuring timely deliveries. This is a fantastic opportunity to join a company that values teamwork at it’s core.  Main Responsibilities:

• Provide accurate quotes for spare parts using the company’s bespoke system.
• Communicate with customers via phone and email to confirm part availability, pricing, and delivery timelines.
• Process spare parts orders, including raising sales orders and generating picking and packing lists.
• Manage invoicing for completed spare part transactions.
• Coordinate with factories regarding spare part stock and orders.
• Arrange shipments and complete relevant shipping documentation (e.g., UPS manifests and consignment notes).
• Handle warranty-related tasks, including follow-ups, returns, and credit checks.
• Assist in stock management, including booking in spare parts and participating in stock takes.
• Carry out general administrative duties such as scanning and filing order documents.
• Occasionally assist with the picking and packing of spare parts when required.

Skills & Experience:

• Previous experience in an administrative or parts advisory role, ideally within a manufacturing, engineering, or automotive environment.
• Strong working knowledge of Microsoft Word and Excel.
• Excellent communication skills, with the ability to engage professionally with customers and suppliers.
• Organised, detail-oriented, and able to manage multiple tasks efficiently.
• A forklift licence would be advantageous but is not essential.

Additional Information:

•  8:30AM – 5PM, Monday – Friday.
• 25 days holiday per year
• Company Pension
• Private Healthcare plan

If you would like to apply for this opportunity, please submit an up-to-date CV including details aboutyour current or most recent salary and your availability/notice period. You can also call Daniel Marlow on for a discreet and confidential discussion about the role, Alternatively, click on the link and go to my contact information https://in/danielmarlowrecruitment/.