Parts Specialist - Heating Products - EAC Consulting Group : Job Details

??Location: Milton Keynes?Hours: Monday to Friday, 08:30 - 17:00??Salary: £32,000 - £35,000 (DOE)

Are you an experienced Parts Specialist with a strong telephone manner and a knack for handling technical queries?

Our client, a leading manufacturer of heating products, is seeking a dedicated professional to join their team. This full-time role focuses on processing quotes and orders, reviewing diagrams to identify parts, and supporting customers with technical queries while generating leads.

Key Responsibilities:

• Processing quotes and orders efficiently
• Reviewing technical diagrams to identify required parts
• Handling and resolving customer complaints professionally
• Identifying sales leads
• Supporting with technical queries
• Reading CAD drawings (a bonus but not essential)

What They’re Looking For:

• Strong telephone manner and communication skills
• Experience in customer service and complaint handling
• Ability to work in a fast-paced, technical environment
• Previous experience in a similar role within heating, manufacturing, or a technical industry is beneficial

Comprehensive product training will be provided, but experience in a similar role is highly desirable.

Interested? Apply now to join a supportive team and build your career with a market leader! ??