Pension Administrator - Pension Protection Fund : Job Details

Pension Administrator

Croydon office location with Hybrid working

£31,450 to £34,000 per annum (Dependent on experience) plus Civil Service Pension

Contract Type: Permanent

Position type: Full Time

We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help.

We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their future in mind.

We’re looking for Pension Administrators to join our team in permanent positions. Our pension administration teams specialise in delivering high levels of customer service to over 290,000 members.

As a Pensions Administrator you will ensure all members needs are met by providing a courteous, friendly and efficient compliant service, putting our members at the heart of everything you do. You will review both live and pending work and where appropriate give support to ensure Service Level Agreements are met. You will support and answer telephone queries, adhering to relevant policies and legislative requirements.

We are looking for individuals that have proven Pension Administration experience of Defined Benefit (DB) or Defined Contribution (DC) pension schemes. We welcome individuals with a high level of customer focus with excellent written and verbal communication skills and a keen eye for detail. Additionally, we are looking for applicants that have good organisational and time management skills, with the ability to work well under pressure.

Sound like you? Apply now.

In return for your skills, experience and commitment we’ll give you a challenging role within a business where you’ll get the support you need to develop your career.

We’ll also give you lots of opportunities for personal development and skills training.

Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras.

We’re proud to be a Disability Confident Leader, the highest accreditation under the Disability Confident Scheme. If you have a disability and meet the essential criteria for this role you will be guaranteed an interview.

We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here.

We’re happy to talk about flexible working

No agencies please.