Pension Administrator - Appcast Enterprise : Job Details

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

As a Pensions Administrator, you will be a highly organized and detail-oriented professional entrusted with managing a diverse portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions. Your expertise will ensure that all tasks and calculations are executed with precision and efficiency.

In this dynamic role, you will oversee cases throughout the entire pension lifecycle, adeptly handling both automated and manual calculations. Your responsibilities will also include drafting correspondence and reports, running pensioner payrolls, and providing vital support to the Client Executive team.

With a dedication to excellence, you will approach each case with unwavering dedication and vigilance, consistently delivering the highest level of service to every scheme member. Join us and make a meaningful impact on the financial wellbeing of our clients.

How you'll make an impact

• Carrying out pension administration tasks and calculations accurately, in a timely manner, and in accordance with internal processes, company policies, and governing regulations.
• Managing your workload efficiently, strictly adhering to peer review timelines.
• Liaising with scheme members through various channels including email, letter, and telephone, to provide world-class service.
• Preparing member correspondence and client reports with precision and clarity.
• Dealing with non-standard client/member queries, demonstrating your problem-solving capabilities.
• Collaborating with team members and developing positive rapport with supporting teams for seamless operations.
• Providing support to team members and assisting the Team Leader as required, ensuring team success.
• Engaging actively with team members and the Team Leader throughout the day to foster a collaborative environment.
• Assisting the Client Executive team where necessary, contributing to the flawless execution of tasks.

About You

• Experience in defined benefit / defined contribution pension scheme administration would be advantageous but not mandatory.
• Willingness to study or currently studying towards the Pension Management Institute’s CPC qualification.
• Strong analytical skills with a logical approach to problem-solving, figuring out best course of action to efficiently implement solutions.
• Outstanding proficiency in processing, collecting, and inputting data accurately.
• Proven prioritisation skills to meet deadlines and disclosure requirements efficiently.
• Excellent communication skills to answer queries by telephone, letter, and email.
• Ability to work effectively as part of a team, contributing to a collaborative and encouraging work environment.
• Proficiency in Microsoft Office, ensuring you can compete in today’s digital workplace.
• Eligible to work in the UK

#LI-TM2

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, pl