Pension Administrator - Appcast Enterprise : Job Details

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

As a Pensions Administrator, you will be responsible for administering a portfolio of occupational pension schemes, which may include Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions. Your role will involve ensuring that all tasks and calculations are performed accurately and promptly. You will handle cases throughout the full pension lifecycle, working on both automated and manual calculations. Additionally, you will draft correspondence and reports, manage pensioner payrolls, and support the Client Executive team. Your dedication and vigilance will ensure the highest level of service to each scheme member.

How you'll make an impact

• Perform pension administration tasks and calculations accurately and in a timely manner, adhering to internal processes, company policies, and governing regulations.
• Manage your workload, ensuring sufficient time for peer review of all cases.
• Connect with scheme members via email, letter, or telephone.
• Prepare member correspondence and client reports.
• Address non-standard client/member queries.
• Collaborate with team members and build relationships with supporting teams.
• Provide support to team members and assist the Team Leader as needed.
• Maintain visibility and engagement with team members and the Team Leader throughout the day.
• Assist the Client Executive team as necessary.

About You

• Experience in defined benefit/defined contribution pension scheme administration is advantageous.
• Willingness to study or currently studying towards the Pension Management Institute’s CPC qualification.
• Strong analytical skills with a logical approach to problem-solving.
• Ability to process, collect, and input data accurately.
• Excellent prioritization skills to meet deadlines and disclosure requirements.
• Strong communication skills for answering queries via telephone, letter, and email.
• Ability to work effectively as part of a team.
• Proficiency in Microsoft Office.
• Eligible work in the UK

#LI-TM2

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes t