Pension Supervisor - Wiltshire Police : Job Details

Wiltshire Police - Pensions Supervisor / Senior Pensions Adviser

• Full Time Permanent role
• Agile work environment
• Salary £37,407 - £39,282 pa
• Located at Police HQ, Devizes

About us

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

We’re proud to be an Equal Opportunity employer, and we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone.If there are any adjustments we could make to the recruitment and selection process to support you, please let us know

About the role

You will support the Pensions and Payroll Manager with oversight and direction of the team, triaging contracts, demands and assigning priorities in line with legislation.

You will be a customer focused natural problem solver, who thrives in a busy environment where every day is different. This is a role where every query matters and you really will make a difference, by providing a professional pensions service that directly affects the financial security of those who have served Wiltshire.

What you will be doing

• Support the Pensions and Payroll manager to provide expertise on all pension matters
• Oversee pension operations, ensuring timely and accurate service delivery and system reliability.
• Respond to changes in legislation affecting pensions, implementing necessary adjustments in both policy and practice as required
• Support the pension function, and its alignment with statutory and Force policies, and maintain high standards to avoid audit issues
• To proactively manage the pension helpdesk facility
• supervise the pension team on a day to day basis
• Provide a Superior customer experience at all times
• Assist in completing Ad Hoc projects linked to development of pension systems and procedures.

About you and your experience

• Experience of managing a pension service within a large size organisation
• Considerable practical experience of processing pensions in a complex environment
• Experience of supervision of staff
• Skilled in the building of spreadsheets as required including use of formulae
• Competent in the use of financial systems
• A high degree of problem solving skills and an ability to positively manage change with a 'can do’ attitude.

What we offer

• Excellent career development opportunities• 25 days annual leave plus bank holidays, rising to 30 days• Hybrid working • Flexi hours scheme• Free Gym membership• Physical and mental well-being support• Generous Pension scheme

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.

Depending on the number of applications received, we reserve the right to close this role early.

We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence