Pensions and Payroll Technical Manager - Wiltshire Police : Job Details

Wiltshire Police - Pensions and Payroll Technical Manager

• Salary £48,321 - £50,931 pa
• Hybrid Work environment (a mix of office and remote working)
• Full time permanent role

About us

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

We’re proud to be an Equal Opportunity employer, and we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone.If there are any adjustments we could make to the recruitment and selection process to support you, please let us know

About the role

As the Pensions and Payroll Technical Manager, you will be the key expert on pension matters, driving operational excellence and providing strategic leadership. You’ll manage a great team (currently 8 in team), ensuring compliance with statutory requirements, managing pensions, and overseeing payroll operations for active and retired employees.

What you will be doing

Leadership & Strategy

• Lead and manage the Payroll and Pensions team, ensuring high-quality service delivery.
• Develop strategic plans to improve processes, maintain compliance, and achieve service excellence.
• Act as the Force’s lead expert on payroll, pensions, and compliance matters.

Operations & Compliance

• Ensure payroll and pensions services are accurate, timely, and compliant with current legislation.
• Implement process improvements to enhance efficiency and reduce risks.
• Ensure GDPR and Data Protection Act compliance in payroll and pensions administration.

Stakeholder Engagement

• Collaborate with senior leaders, regional partners, and unions to maintain transparency and promote best practices.
• Represent Wiltshire Police at key forums, including the Police Pensions Board.
• Provide expert guidance on payroll and pensions matters to Chief Officers and key stakeholders.

About you and your experience

Essential Qualifications & Experience:

• Chartered member of CIPP or equivalent qualification.
• Proven experience in managing payroll and pensions operations within a complex organisation.
• Strong understanding of payroll, tax, National Insurance, and pensions regulations.
• Experience in managing and developing teams in a performance-driven environment.

Desirable Skills & Expertise:

• Knowledge of Police Pension Schemes and Local Government Pension Scheme (LGPS).
• Expertise in enterprise resource planning (ERP) systems and financial management tools.
• Experience in working with unions and managing sensitive payroll-related issues.

What You’ll Need:

• Excellent leadership, communication, and interpersonal skills.
• Ability to interpret and implement legislation and compliance frameworks.
• Strong financial acumen, project management, and problem-solving capabilities.
• Commitment to delivering exceptional customer service while maintaining strict confidentiality.

What we offer• Excellent career development opportunities• 25 days annual leave plus bank holidays, rising to 30 days• Hybrid working • Flexi hours scheme• Free Gym membership• Physical and mental well-being support• Generous Pension scheme

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.

We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.