People/ HR Manager - Somerset Passenger Solutions : Job Details

SPS are looking for a People Manager to play a key role in supporting, valuing, and empowering our people. Reporting to the Head of People, you'll help deliver our People Strategy and cultivate a culture of fairness, respect, and inclusion. In this hands-on, people-facing role, you'll manage and lead the People Team across all areas, ensuring efficient and consistent delivery of key HR processes, including Employee Relations cases, investigations, disciplinaries, grievances, and absence management.

We're looking for candidates with strong Trade Union, HR system, and Payroll experience to thrive in this role. With the exciting growth of our business and the continued development of our HR systems, your expertise will be key to driving success.

Duties to include:

• Managing the People Team to ensure all Employee Relations (ER) cases are handled in a consistent, fair, and timely manner, adhering to employment law and regulatory requirements
• Chairing weekly ER Case meetings with People and Operations Management teams to ensure alignment and compliance with SPS policies and industrial regulations
• Conducting weekly reviews of long-term absence cases to ensure all timescales are in accordance with both legislation and SPS policies
• Liaising with recruitment team to ensure a fair, consistent and compliant recruitment process
• Working with the Learning and Development Manager to ensure all managers receive the necessary training to perform their roles effectively
• Conducting regular reviews of HR processes and policies to ensure they remain compliant with current employment legislation and industry regulations
• Overseeing the weekly payroll process, ensuring accuracy, compliance with HMRC regulations, and a robust audit trail is maintained
• Providing support to the Mental Health First Aid (MHFA) team, ensuring they have the resources and training required to offer appropriate support to colleagues
• Managing the implementation of Colleague Survey departmental action plans, ensuring line managers take ownership and deliver meaningful improvements
• Support the successful implementation and ongoing management of the new People & Payroll system
• Maintain regular interaction with Trade Union representatives to foster positive relationships and ensure early intervention in potential disputes
• Driving equality, diversity and inclusion (EDI) initiatives across the organisation fostering an inclusive workplace culture
• Supporting the development and delivery of strategic people initiatives, ensuring alignment with the organisation, client and divisional goals and frameworks.

Role requirements:

Essential:

• At least 3 years in a People/HR role or transferrable
• A flexible approach to working hours as we are a 24/7 business.
• Trade Union Relations
• Payroll
• ER Case Management
• HR systems
• Up to date and future Employment Law knowledge
• Occupational Health management
• Colleague Survey implementation and outcomes
• Performance Management systems and activities
• Project management
• GDPR and Privacy laws and processes

Desirable:

• Knowledge of the transport sector.
• CIPD Level 5 (we can provide this)

Please note - All employees must be willing to undergo Baseline Personnel Security Standard (BPSS) and obtain a DBS certificate. This standard is designed to provide a level of assurance as to the honesty, integrity and values of individuals who are required to work at a Nuclear Licenced Site, or who may have access to sensitive nuclear information.

Somerset Passenger Solutions welcomes applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation or age.