People Services Advisor - Holland & Barrett International Limited : Job Details

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

The Role

Are you passionate about delivering exceptional HR support while mentoring and developing others?

Join Holland and Barrett as a People Services Advisor, where you'll play a pivotal role in resolving complex HR queries while mentoring and supporting our HR team. With a focus on compliance, collaboration, and innovation, you'll contribute to a seamless employee experience and ensure HR excellence in every interaction.

Key Responsibilities:

• Resolve second-line HR queries, including Right to Work, employment contracts, and flexible working requests, ensuring legal and policy compliance.
• Collaborate with Employee Relations and Resourcing teams to address intricate HR processes.
• Act as a subject matter expert, guiding HR Administrators and escalating complex issues as needed.
• Drive process improvements by identifying recurring trends and sharing actionable insights.
• Ensure compliance with employment law and GDPR, mitigating risks effectively.
• Leverage digital tools and AI to enhance HR query tracking and resolution efficiency.
• Mentor and develop HR Administrators to handle complex queries with confidence.
• Proactively support operational coverage, ensuring a consistent and high-quality HR service.

Location: Based in Nuneaton (CV10 7RH). This is a hybrid role with a requirement to be in the office 2- days per week.

The Person

• Proven HR advisory experience, with expertise in employment law and immigration.
• Proficiency in digital tools and AI applications for HR processes.
• High attention to detail and organisational skills for tracking and resolving queries.
• Experience in collaborating across HR teams to deliver effective solutions.
• Commitment to maintaining compliance and driving continuous improvement.
• Strong communication and problem-solving skills
• A proactive approach to identifying risks and proposing solutions.

Join us in delivering EPIC outcomes for our colleagues and customers!

What we offer

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Pension company contribution
• Exclusive benefits, free advice and savings from a range of retailers and providers
• And many more!

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 

#LI-Hybrid #LI-JS1