People Services Transformation Director - Arup : Job Details

About Arup

Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.

At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.

Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.

AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes. On behalf of Arup, we are looking for a People Services Transformation Director for a 24mth Day Rate Contract based in London. Please note this is a Hybrid working model. The Role

You will have the opportunity to lead the transformation of global people services at Arup, working closely with the Global People Services and Operations Director and the People Leadership Team. In this role, you will provide strategic direction and oversee the successful delivery of the People Services systems implementation program (Fusion). You will play a pivotal role in driving improvements in efficiency and member experience through innovation, technology, and transformational solutions.

Profile: Key Accountabilities, Skills & Experience

Key Accountabilities

• Support the Global People Services and Operations Director and Global People Leadership Team to deliver the firm strategy and adapt relevant firm-wide operating models to deliver continuous improvement in service delivery and performance and lead to better experiences and outcomes for clients, members and other stakeholders.
• Provide ownership, leadership and expertise to drive large, complex transformational change programmes to successful implementation and improved outcomes for Arup. Specifically
• • Responsibility for guiding the direction and delivery of the People Services systems programme (Fusion) ensuring that it aligns with the new global People Services operating model and reporting into the Programme Sponsor in relation to this work.
  • Provide programme leadership through direction and cascade of a clear vision, objectives and success.
  • Work with the Fusion Programme Director (system implementation) to identify, manage and mitigate the risks associated with programme delivery.
  • Oversight to ensure there is effective governance and decision making, budgetary control, gate reviews and programme performance reporting.
  • Create and maintain a stakeholder engagement strategy and plan and build partnerships and working relationships with key stakeholders.
  • Responsibility for successful adoption of the system through the Change Management workstream (may involve leading the development of the change management team to support the services transformation program).
  • Where the Programme Sponsor will have overall accountability for the realisation of planned benefits and budget management, this role will have responsibility for ensuring a benefits realisation plan is in place and overseeing the delivery of activities so that value is delivered.
• Sit on the Programme Board for the system transformation program and participate in other related functional steering committees where appropriate (e.g. Finance systems transformation).
• Work across People Services and Operations to deliver relevant change underpinning the People Strategy as well as supporting the identification of new ways of working to deliver additional efficiencies, increased productivity and improved service delivery and experiences.

Essential Skills and Qualifications:

• A strong track record in delivering strategic People services transformation programs and change leadership, resulting in transformational change and improved business outcomes.
• Successful leadership, programme management and delivery of large digital / technology programmes in a complex, global environment.
• Experience of working effectively with a range of internal and external partners and stakeholders to bring about real transformational change, enabled by technology.
• Experience of leveraging strong communication and engagement skills to positively challenge thinking at a firm-wide level to create better outcomes for clients, members and wider stakeholders.

Skills & Attributes

• Non-hierarchical, with the ability to engage and communicate with people at all levels in both technical and non-technical environments.
• Fosters team collaboration; embraces diversity and inclusion and actively seeks diverse perspectives.
• Ability to maintain personal effectiveness during periods of higher than normal workload.
• Ability to remain positively motivated and foster team spirit at times of significant pressure, including helping others to meet deadlines.
• Passion for people - enjoys looking for ways to improve and step up quality and levels of service.

About the client

Diversity at Arup:Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.

AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.