People Shared Services Lead - Joseph Rowntree Foundation : Job Details

Permanent, Full Time (35 hours per week)

About the role

Our Group Shared Services encompasses; groupwide technology services (infrastructure and day-to-day service support), groupwide people services (payroll and HR transactional processes), facilities and health and safety (for non-JRHT offices) and procure-to-pay (procurement and accounts payable).

An exciting opportunity has arisen for a People Shared Services Lead - someone to, along with senior stakeholders in JRHT and JRF, agree and build the operating model in respect of the people-related products and services owned and operated by the People Shared Services team.

You will create and deliver a programme of transformation focussed on delivering modern systems and technology-enabled processes with a focus on self-service. The key focus areas will be the reduction of risk, a system of ongoing compliance, minimisation of paper (scanned documents), streamlining of processes, reduced number of handoffs, and fit for purpose systems.

The role is a key one for the Group - varied and pivotal, you will manage the Payroll Manager and People Services team leader to ensure delivery of all 'business-as-usual’ services and through strong risk management and associated controls, you will ensure that services comply with legislation and are in line with good practice for an organisation of our size.

About you

Our ideal candidate will be a change agent with knowledge of programme management, process re-engineering and technology-enabled solutions. With experience of managing and inspiring a team around the delivery of efficient services and a culture of continuous improvement, you will have strong knowledge and expertise in payroll management and administration with a deep understanding of best practice HR services, systems and UK employment law and the implications for practical processes.

With strong management and coaching skills, you will be able to lead and motivate a team through change whilst delivering high-quality services. You will be a critical thinker and a natural problem solver with the ability to create and sell a vision for the future.

A confident and skilled communicator; able to work with stakeholders to understand their issues and negotiate and influence solutions that ultimately improve the experience of service users, you will be able to develop and maintain a diverse range of stakeholder relationships, that will deliver best value for money for staff and the organisation.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our online application platform.

The closing date for applications is 28th March 2025.

Interviews will take place on 24th & 25th April in person at the Homestead in York.

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference - and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.