Personal Assistant - Capio Recruitment Insurance : Job Details

Job Title Personal Assistant to Managing Director

Location: Shrewsbury

Salary: £25,000 - £35,000 DOE

Are you an organised, proactive, and detail-oriented professional looking to take on a pivotal role in an Insurance thriving company? My client is seeking a dedicated Personal Assistant to the Managing Director to keep our operations running smoothly and ensure top-tier client care.

This is a role that blends executive support, office administration, and client interaction in an exciting, fast-paced environment. If you thrive on variety, responsibility, and making a tangible impact, this position is for you!

What You’ll Do

Administrative Support:

• Be the trusted right-hand to the MD, prioritising client communications and ensuring timely follow-ups.
• Manage the MD’s diary, coordinating appointments and maintaining precise records.
• Handle email correspondence, digital dictation, and drafting renewal letters and reports.
• Organize client and supplier meetings, from scheduling to meet-and-greet duties.

Office Management:

• Oversee office housekeeping, from maintaining utility contracts to organising stationery supplies.
• Manage relationships with service providers, including cleaning contractors and printer suppliers.
• Coordinate special events like company shows, client invitations, and catering arrangements.

Client & Claims Handling:

• Deliver expert guidance on claims, assisting clients through the process with professionalism and care.
• Liaise with insurers, track claim progress, and ensure timely settlements.
• Maintain accurate electronic and paper records, adhering to compliance standards.
• Promote outstanding customer service by building strong relationships and resolving queries efficiently.

Marketing & PR Coordination:

• Collaborate with our PR & Marketing partner on campaigns and promotional activities.
• Support the organization of high-profile events, ensuring a seamless experience for attendees.

Special Projects:

• Occasionally assist with personal tasks for the MD to ensure their focus remains on strategic priorities.
• Drive initiatives like client calendar distribution and event RSVP tracking.

What We’re Looking For

• A proactive problem-solver with impeccable organizational skills.
• Exceptional communication abilities, both written and verbal.
• A friendly, professional demeanour and a passion for delivering outstanding customer care.
• Experience with diary management, claims handling, and office administration.
• Proficiency in maintaining accurate records and ensuring compliance with FCA standards.

Why Join Us?

• Be a key part of a respected, client-focused business.
• Enjoy a varied role with the opportunity to work on exciting events and projects.
• Showcase your talents in a supportive and collaborative environment.

If you’re ready to make a difference and become an indispensable part of our team, we’d love to hear from you. Apply today and let’s build something great together!