Pharmacist - digital healthcare - ZAVA : Job Details

Job title: Pharmacist

Location: Onsite daily in Wolverton, Milton Keynes (MK12) 8am-5pm with hour break

Basis: Full, time, Permanent

Salary: Competitive dependent on level of experience + benefits package

Welcome to ZAVA!

We’re not just revolutionizing healthcare - we’re changing the way people experience it. Imagine having access to expert medical advice, prescriptions, and treatments from the comfort of your home, anytime, anywhere. That’s the power of ZAVA.

At ZAVA, we’re on a mission to make healthcare more accessible, reliable, and affordable. Through our cutting-edge digital healthcare platform, we’ve provided over 11 million consultations across Europe, empowering people to take control of their health when they need it most.

Join us on our journey to make healthcare work for people, not the other way around. If you’re passionate about using your skills to make a real difference, we want you on our team. Together, we’re working toward becoming Europe’s largest digital primary healthcare platform—and we’re just getting started.

The role

Due to exciting expansion, we are hiring a team of Pharmacists to be based from our new site in Wolverton. The site is a non-patient-facing pharmacy and warehouse from which we dispense medications directly to patient's homes.

What can you expect from working with us?

Opportunity to support healthcare at scale - We are building the future of healthcare from our base of operations in London and Wolverton, Milton Keynes. As an established leader in digital healthcare, you will play a pivotal role in an exciting ongoing growth journey!

We do not have any pressure-driven targets and we guarantee you a lunch break out of the pharmacy every day.

Ongoing support & training - We offer ongoing training in online pharmacy and opportunities to develop a career in digital health - an exciting and continually evolving new field. We also provide ongoing support from our clinical team, including support for CPD.

Dimensions & Stakeholders

• Working closely with the medical and pharmacy teams to ensure that all delivery of medication and that it meets best practice guidance.
• Help to build and work with a team to ensure dispatch of medication follows good pharmacy practice and provides the best possible service to our patients.
• Responding and reacting to changes in requirements including allocation of prescriptions to pharmacies when there are Bank Holidays or delivery problems.
• Developing a deep understanding of all of the processes that occur with external parties that impact our operations, including, but not limited to Royal Mail, DPD, and our partner lab amongst others.
• Understanding, Developing, Mapping and evaluating all of our clinical and customer support processes and exploring ways with stakeholders that these operational processes can be improved.
• Working closely with the data team to provide regular reports on the day to day processes and successes of the pharmacy. This role will require the ability to provide detailed feedback on a regular basis, through the manipulation of data through spreadsheets and other media.

Key Accountabilities

• You will be responsible for ensuring SOPs are followed and medication is dispatched legally, safely and appropriately for patient reception.
• You will be responsible for delivering the KPIs related to the delivery and supply of prescriptions and medications from the UK locale and partners where required.
• You will be responsible for ensuring SOPs are followed and medication is dispatched legally, safely and appropriately for patient reception.
• You will be responsible for delivering the KPIs related to the delivery and supply of prescriptions and medications from the UK locale and partners where required.

Skills & experience

• Qualified and GPhC registered UK Pharmacist with an understanding of the digital healthcare landscape.
• Experience with pharmacy IT systems
• Experience in process mapping, efficiency processing and reporting

Personal qualities:

• Ability to work across teams
• Excellent communicator
• Inquisitive; you question the status quo, dare to do things differently and explore the possibilities.
• Resilient; you embrace change and face challenges.
• Macher; you are innovative and rise above the rest to use your initiative to improve, develop and deliver.
• Collaborative; you actively share ideas, and work together to drive goals as a team.

Advantageous Skills & Experience (not essential)

• Previous experience working in digital medicine / online pharmacy

Benefits from the day you join:

• 25 days holiday + bank holidays + birthday day off
• Healthcare cash back plan through SimplyHealth
• 20% off all ZAVA products & services for you and your friends/family
• Free access to Wellness Cloud, to support your mental health & wellbeing
• Flexible bank holidays - take the ones that matter the most to you

Additional benefits following the probation period:

• £500 training budget per year (after 3 months)
• Company sabbatical after 2 years
• Cash vouchers after 3, 5, and 10 years of service

We are working hard to try and level the playing field wherever we can. We know from research that men are happy to apply for positions where they fit just 60% of the requirements, whereas women and underrepresented groups often will not apply unless they feel they are a super close match. If you don't think you meet all the requirements that you see above, we absolutely encourage you to apply and tell us what we can do to give you your best shot - if you want. We know that talent is everywhere, and as much as nice CVs are nice, they are often not a proxy for the best person for the job. Please note: Certain positions will be subject to a satisfactory DBS check.