Player Protection Monitoring QA Officer - BUZZ Bingo : Job Details

We are looking for a Player Protection Monitoring Quality Assurance Officer to join our team here at Buzz Bingo. Working remotely with the occasional visit to our Nottingham Offices with a salary of up to £30,000 per annum.

You will aim to provide a monitoring framework, KPI's and data driven analysis of Player Protection policy and processes with the UKGC regulations.

In return your benefits are…

• 33 days annual leave (including bank holidays)
• Options to buy additional leave
• Annual company bonus scheme
• Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
• My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
• Buzz Brights Apprenticeships
• Buzz Learning our digital learning platform with access to 100s of online courses
• Refer a friend scheme
• Life assurance
• Company pension

Your tasks and responsibilities

•            Create quality measurements to track improvement in outputs driven from policy & process.

•            Maintain standards for reliability and performance of Player Protection Team outputs.

•            Execute quality improvement reports/plans for PPT.

•            Develop and execute QA plans to ensure Compliance with the RTS /LCCP and effectiveness of existing compliance                   controls.

•            Compile and analyse statistical data, create reports to present to the team & business.

•            Identify risk factors and offer recommendations on corrective actions.

•            Interpret and keep abreast of regulatory requirements and developments.

•            Analyse trends and enable the business to identify systemic issues.

•            Communicate findings, trends and remediations to a range of key stakeholders through regular reporting requirements.

•            Acting as a catalyst to drive change and improvement in performance and quality for PPT.

Your knowledge and experience

•            Experience in establishing / driving a quality assurance programmes.

•            Recent knowledge of the gambling sector

•            Strong practical understanding of license obligations regarding the Act 2005, POCA, TACT, LCCP and RTS

•            Knowledge and understanding of the three lines of defence model.

•            Advanced knowledge of Microsoft Word & Excel

•            Sharp attention to detail

•            Strong analytical and problem-solving skills

•            Meticulous and diligent attributes

Desirable:

•            ICA Certificate or similar certification in compliance or quality assurance

•            ICA in AML Betting & Gaming

If this sounds like you then apply by using the link or reach out for more information.