Process Mapping Analyst - 00338 - Pontoon : Job Details

Process Mapping Analyst

Duration - 6 Months

Location - Warwick / Remote

Summary

My high-profile Utilities client is looking for a Process Mapping Analyst to join their team Based at their Warwick offices (2 days a week on site) on an initial 6-month contract with chance of extensions.

Are you a detail-oriented individual with a passion for process improvement? Our client, a leading player in the utilities industry, is seeking a talented Process Mapping Analyst to join their team on a fixed-term contract. In this role, you will be a vital part of the Connections Reform Programme team, working towards achieving quicker connections for viable and Net Zero aligned projects. If you are ready to make a meaningful impact in a dynamic environment, this opportunity is perfect for you!

Key Responsibilities:

• Facilitate process maps and workflow modelling, collaborating with process owners to ensure clear understanding and definition of processes.
• Develop and update process documents in alignment with corporate standards.
• Support end-user testing and iterate processes as necessary.
• Assist in creating knowledge articles, guides, training materials, and other supporting documents to embed new processes within the organisation.
• Support the creation of a comprehensive process repository.

Key Skills:

• Attention to detail is crucial in this role, ensuring accuracy and precision throughout the process mapping.
• Ability to convert complex processes into easy-to-follow steps for end-users.
• Confidence to question and challenge subject matter experts to identify gaps or issues.
• Comfortable working at a fast pace and managing workload to meet deadlines.
• Flexibility and adaptability to navigate ambiguity.
• Working knowledge of process mapping software, such as IBM Blueworks, is desirable.
• Proficiency in Microsoft Office applications.

Requirements:

• A track record of process mapping or process improvement.
• Strong analytical skills and the ability to think critically.
• Excellent communication and interpersonal skills.

This is an exciting opportunity to join a forward-thinking organisation dedicated to driving positive change within the utilities industry. With a competitive day rate of up to £350, this fixed-term contract will provide you with the chance to contribute to the successful execution of the Connections Reform Programme. If you are ready to contribute your expertise and make a significant impact, apply now and be part of our client's journey towards a more efficient and customer-centric network design.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.