Product Governance Manager - Harnham - Data & Analytics Recruitment : Job Details

PRODUCT GOVERNANCE MANAGER

UP TO £70,000

FLEXIBLE WORKING, OFFICES IN LEICESTER, LONDON, OR BEXHILL

This insurance company is seeking a Product Governance Manager to support the core insurance strategy function through management and ensuring robust governance practice.

THE COMPANY

This company offers car, multi-car, home, bike, and van insurance. They are a growing business, and are very data driven, using innovative ideas and practices.

THE ROLE

You will be doing the following daily:

• Develop and implement a robust product governance framework encompassing new product launches, updates to existing products, annual product reviews, ongoing monitoring of KPIs to identify risks.
• Ensure activities prioritize positive consumer outcomes and align with customer-centric principles.
• Represent the "voice of the customer" in business projects, safeguarding regulatory compliance and the delivery of consumer-focused outcomes.
• Oversee and coordinate updates to key customer documents through the Policy Wording Forum, ensuring policy wording accurately reflects product coverage and aligns with stakeholder expectations.
• Fulfill SMCR (Senior Managers and Certification Regime) responsibilities, including maintaining accurate product documentation (IPIDs, Policy Documents, Schedules of Insurance), ensuring ethical sales practices, and addressing post-sales barriers.
• Ensure accurate and relevant product disclosures are integrated within customer interactions (digital and telephone) and colleague user guides.
• Lead assessments of new regulations, evaluate their business impact, and drive appropriate governance adaptations to maintain compliance and uphold reputation.

YOUR SKILLS AND EXPERIENCE

• Excellent knowledge of FCA regulations, including PROD, and ICOBs.
• Experience working in the general insurance industry.
• Strong product management experience.
• Strong stakeholder management skills.
• Excellent written and verbal communication skills.
• Strong Excel skills.

THE BENEFITS

• Up to £70,000.
• Car allowance.
• Up to 10% bonus earning potential.
• Pension match up to 10%.
• 27 days annual leave.
• Flexible working pattern.

HOW TO APPLY

Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.