Product Transfer Specialist - Talent Guardian : Job Details

• Great Benefits!
• £25,500 salary
• Progression within.

A leading Finance company based in Maidstone, Kent, is seeking a dedicated Product Transfer Specialist to join their dynamic team. This role is perfect for someone with a passion for customer service and mortgage processes, who thrives in a fast-paced, team-oriented environment.  The Product Transfer Specialist responsibilities:  

• Act as the main point of contact for product transfer and mortgage application queries.
• Provide prompt and accurate responses to phone calls, emails, and other correspondence.
• Collaborate with internal departments to ensure a seamless application journey.
• Keep Mortgage Brokers updated on the progress of specific cases and resolve any queries.
• Proactively increase the product transfer pipeline by contacting customers whose products are nearing expiration.
• Manage individual applications, from submission to completion.
• Maintain and update data in both internal and external systems to reflect current application stages.
• Chase outstanding documentation and arrange valuations, working closely with valuers.
• Perform final checks before completing the application.
• Adapt quickly to changing situations and support colleagues through the process.
• Work effectively in a team, sharing ideas and collaborating to achieve goals.
• Ensure a thorough understanding of internal processes and suggest improvements.
• Communicate clearly and concisely, ensuring all information is easy to understand and follow.

 Benefits:  

• AXA-backed Private Health Care with no excess.
• Generous 4% Pension contributions.
• 25 days holiday plus bank holidays.
• Death in service benefit.
• Social events, including a Black Tie Christmas party and Summer Team-building events.
• Monthly dress-down Fridays.
• Supported training and continuous professional development (CPD).
• Free parking.
• Annual salary review and a generous bonus scheme.

  Apply today!