Job title: Project Support Officer Location: LlanelliContract: Permanent Hours: 9AM-5PM Mon – Fri Salary: £26,409 - £28,163 Job DescriptionTo provide support in the delivery of Agency services through the provision of efficient office administration and financial control.Main duties
- To engage in the implementation, review and ongoing development of all administrative systems.
- To provide a client focused ‘point of contact’ for Agency services.
- To provide administrative support to Agency staff and contribute to the efficient running of the Agency’s caseload.
- To provide administrative support to the Agency Manager in collecting and recording information (e.g. training and events record, insurance and MOT record, office inventory).
- To provide administration and financial control of the Agency’s small works schemes including raising works orders, liaising with clients/contractors/Occupational Therapists/Technical Officers etc and administration of final payment of works.
- To administer the Agency’s petty cash and cash banking system.
- To operate of the Agency’s financial database and liaise with auditors as necessary.
- To liaise with the Agency’s Practical Services Team in delivering the Handyperson scheme.
- To carry out general office duties including telephone call handling, filing, copying, scanning etc.
- To input data accurately onto the Agency’s Case Management database (CARIS).
- To maintain office filing system.
- To provide the Agency Manager with administrative support in preparing Board of Management reports.
- To attend relevant training and network events to ensure that administrative services are carried out to current best practice.
- To take minutes of monthly team meetings.
- To carry out administrative duties as delegated and instructed.
Person Specification
- Experience delivering a customer-focused service. E
- Experience in working in an office environment. E
- Experience of working for a third sector / voluntary organisation. D
- Experience in financial control and working knowledge of SAGE accounts software. E
- Use of Microsoft office packages. E
Qualifications:
- A good general standard of education (e.g. Minimum of 5 GCSEs at grade C or above to include Maths and English language). Relevant experience may be considered in place of a qualification. E
- Specific qualification in field of office administration. D
Other requirements:
- Able on occasions to work outside of normal working hours. E
- To work within organisational policies and procedures. E
- Ability to speak Welsh. D
- Actively promotes and shows commitment to equality and diversity in all aspects of the work of the Agency. E
- Driving Licence. D
To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.For more information on this role call Emma or Matt on or send a copy of your CV