Property Helpdesk Coordinator
- Job Type: Temp to Perm
- Location: SW20
- Hourly Rate: £12.50
Are you ready to take on a dynamic role that keeps you on your toes and makes every day exciting? We are on the hunt for an energetic and organised Property Helpdesk Coordinator. Dive into the heart of property management, handle emergency maintenance calls, and ensure compliance with crucial safety regulations. This position is perfect for someone who thrives under pressure, loves solving problems, and has a knack for professional communication.
Day-to-day of the role:
- Be the Go-To: Manage the property helpdesk email account, becoming the first point of contact for all maintenance issues and queries.
- Emergency Response: Handle urgent calls about property maintenance, providing immediate support and solutions.
- Coordination Mastery: Log calls, schedule and oversee contractors, ensuring all issues are addressed promptly and efficiently.
- Financial Oversight: Manage quotes, approvals, and invoice processing, ensuring financial accuracy and accountability.
- Regulatory Compliance: Keep all property services up to date with health, safety, and fire regulations, safeguarding all stakeholders.
- Administrative Expertise: Generate reports, manage data, and perform various administrative tasks to support property operations.
Required Skills & Qualifications:
- Dynamic and Energetic: Bring a lively and organised approach to every challenge.
- Pressure Performer: Excel in managing issues and maintaining high performance under pressure.
- Communication Pro: Demonstrate outstanding communication skills, especially over the phone, to effectively coordinate and resolve issues.
- Assertive Negotiator: Use your assertiveness and persuasion skills to manage external contractors effectively.
- Problem Solver: Show a strong determination to resolve issues quickly and efficiently.
- Tech-Savvy: Utilize strong computer skills and attention to detail to manage tasks and data flawlessly.
- Prioritisation Wizard: Expertly manage and prioritise tasks to tackle the most urgent issues first.
Benefits:
- Competitive Pay: Earn a robust hourly rate of £12.50.
- Flexible Working: Enjoy the potential for hybrid remote working arrangements.
- Vibrant Environment: Thrive in a lively and engaging work atmosphere.
- Career Growth: Embrace the opportunity for role extension and permanent placement.
Excited to start a thrilling journey in property management? Apply now for the Property Helpdesk Coordinator position! Please submit your CV and a cover letter detailing your relevant experience and your enthusiasm for this role.