A leading property company is seeking a Property Manager to provide on-site property management services to an exciting new build-to-rent development in the heart of Milton Keynes. Responsible for the delivery of a first-class customer experience along with a team of 5 who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community. Overview:
- Job Title: Property Manager
- Sector: Build to Rent
- Location: Milton Keynes
- Salary: Up to £35,000
- Working Hours: 5 days over 7
Responsibilities of the Property Manager include:
- Provide first class customer service to residents, being the first point of for all residents and visitors.
- Quality control of amenity spaces and apartments, ensuring they are well presented at all times.
- Organising and hosting monthly residents events and initiatives, to enhance the community feel of the scheme.
- Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets.
- Management of amenity space hiring.
- Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers.
- Completing all applicant vetting in line with procedures.
- Ensuring marketing portals remain up to date at all times.
- Organising and running tenant services via third parties and in-house.
- Ensuring up to date resident communication via various channels including social media.
- Seeking special offers and discounts for residents from local businesses.
- Creating a community feel through communication, events and innovations.
- To act as first point of call for residents to report maintenance issues.
- Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained.
- Organising minor works between tenancies to maintain first class presentation of apartments.
- Completing check in and check out reports; determining deposit returns.
- Carrying out mid-term inspections.
- Arrears chasing and reporting.
- Work alongside the Resident Experience Manager to ensure H&S statutory requirements are meet across the development.
The person:
- Prior experience in property management would be advantageous.
- Strong customer service ethic.
- Positive, can do attitude.
- Common sense approach.
- Ability to think on their feet and make considered decisions.
- Organised, meticulous, tenacious.
- Excellent written and spoken etiquette.
If you’re interested in the Property Manager position and you possess the required skill set, then apply now. Should you have any further questions contact Martha Kiernan at Collins Property Recruitment.Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!