My client is a well established, successful and forward thinking company, looking for an articulate and intelligent Student Lettings Property Manager in their Canterbury branch.They are very interested in investing and developing your career in Property. Previous experience in the Student Lettings field is desirable, however, previous experience in Residential Lettings or Property will also be considered.Excellent communication and interpersonal skills and the ability to work under pressure are essential for this role. The ideal candidate will be a motivated individual with a good eye for detail, enthusiasm, solid customer services skills and be well presented and an organised team player with an excellent time keeping record.The successful candidate must own a clean, full UK driving licence and be able to provide their own vehicle (with business insurance) to use for the role. Business mileage will be paid at 45p per mile.A solid working knowledge of Microsoft Office packages is essential.The Role - As a Student Lettings Manager you will work in a demanding environment which has large peaks and troughs throughout the year. You will be working as part of a Student Lettings team and it is crucial to be a team player with the ability to work and deal with people from all walks of life but typically students and their parents, clients and contractors with which you will need to build a professional relationship. You will undertake viewings with potential tenants sometimes on a block booking basis and perform check in’s and check outs. Summary of Duties:
Property Maintenance
- Site Visits to assess repairs and maintenance
- Arranging maintenance orders with approved contractors
- Liaising with contractors
- Checking work has been completed satisfactorily
Property Inspections
- Writing property appraisals
- Writing a report on the property
Day to Day Student Lettings work
- Referencing potential students
- Dealing with telephone calls and queries
- Providing cover for team members (as required)
- General Correspondence (as required)
Complaints
- Handling complaints from Landlords
- Handling complaints from Tenants.
- Negotiating and liaising with potential new clients
Current Legislation
- Working knowledge of appropriate legislation
Negotiating & New Business
- Negotiating with Landlords
- Negotiating with Tenants.
- Negotiating and liaising with potential new clients
Remuneration:£25-26,000Hours:Full time. 9 - 5.30 pm Monday to Friday. Occasional Saturday hours will be required based on departmental need.Business Mileage:45p per mileBenendenA scheme is in place with Benenden Health Care which is free after one year’s qualifying service. In the preceding year, you can join the scheme via salary deduction. You can also include your family on this policy at a cost to yourself.Car Parking:A parking permit will be purchasedCash Plan:Medicash - Money back on glasses, dental care, complimentary therapies, physiotherapy, osteopath and counselling free after one years’ service. In the preceding year, you can join the scheme via salary deduction. You can also include your family on this policy at a cost to yourself.Employee Assistance Program:The Company funds the EAP through Health Assured and covers all staff. This offers free access to a 24 hour helpline with experts covering counselling, family matters, legal, financial, insurance claims, consumer issues, childcare issues, work and housing issues.Holidays:Our holiday year runs from 1st July to 30th June each year. Holiday allowance starts at 22 days rising one day per year to 25 days.Learning and Development ProgrammeThere is a Learning and Development Programme in place and it is designed to help you settle into your new role and ensure that appropriate training is given. This programme includes a series of one to one meetings with your line manager and department director.Long Service Award:After 5 years an additional day’s holiday is added on the 5th, 10th, 15th, 20th and 25th years of service.Pension:The Company has a pension scheme in place with Aviva.Sports & Social Committee:Various subsidised events including restaurant visits, trips to local attractions as well as a fully funded Christmas dinner. Sporting events include cricket challenges against other companies and the occasional 5 a side football match. Charity fund raising events take place such as a bake off, raffles, soup kitchen, dress down day’s cycle challenges and half marathon.SubscriptionPayment of all relevant professional membership fees upon agreement with your director.