Property Officer - Service Care Solutions - Housing : Job Details

Property Officer - LeaseholdHarrow, LondonTemporaryFull time - Hybrid/RemoteAre you experienced in leasehold property management and ready to join a dynamic team in Harrow? We are seeking a candidate to deliver high-quality services to leaseholders and freeholders while contributing to the success of the Resident Services team.THE ROLEAs a Property Officer, you will manage a portfolio of properties, ensuring leasehold services are delivered effectively and efficiently. Your responsibilities will include:

• Managing service charge income, including billing, collection, and addressing arrears.
• Conducting statutory consultations and handling major works projects.
• Preparing Right to Buy applications from inception to completion.
• Resolving leaseholder queries related to assignments, enfranchisement, and service charges.
• Ensuring compliance with leasehold covenants and addressing breaches.
• Representing the Council in legal proceedings, including court cases and Leasehold Valuation Tribunals.
• Working collaboratively with internal and external teams to maximise income and resolve issues.

THE CANDIDATEThe ideal candidate will have previous experience in a similar leasehold property management role. You will also have:

• A sound understanding of relevant legislation, including the Landlord and Tenant Act 1985 and the Commonhold & Leasehold Reform Act 2002.
• Experience in service charge calculations, billing, and arrears recovery.
• Knowledge of statutory consultation processes for major works.
• Strong communication skills and the ability to provide excellent customer service.
• Excellent organisational skills and attention to detail.

THE CONTRACT

• Temporary - 3 months
• Full-time hours - 36 weekly
• Central or remote working options available
• The pay rate for the role is £22.00 per hour LTD company rate. The PAYE equivalent is £18.76 per hour, inclusive of holiday.

HOW TO APPLYTo apply for this role, please email a copy of your CV to or call to discuss the role in more detail!