Property Services Assistant - South - Reed : Job Details

Property Services Assistant

• Hourly Rate: £13.31 PAYE or £16.30 Umbrella
• Location: Lower Eashing, near Guildford
• Job Type: Hybrid (2 days per week in the office)
• Working Hours: Mon-Thurs 09:00 - 17:30, Fri 09:00 - 17:00

We are seeking a Property Services Assistant for a national housing association. This role requires someone with experience in housing, particularly in customer service or repairs. The position is an ongoing temporary booking and requires immediate availability.

• Assist in the preparation, maintenance, and review of a list of approved contractors for major, day-to-day, and partnered maintenance works, as well as the appointment of contractors for specific works.
• Liaise with customers regarding property-related matters and place orders for works using a bespoke computerised order system.
• Ensure contractors are promptly and properly instructed and maintain a record of all works undertaken, ensuring satisfactory closure from the relevant team member.
• Assist in the payment processing for all property-related invoices.
• Order and administer scheme-related requirements.
• Assist in the management and processing of communal buildings insurance claims.
• Support all other administration and record keeping for the department as instructed.

• Proven experience in housing, specifically in customer service or repairs.
• Ability to work effectively both independently and as part of a team.
• Strong organisational skills and attention to detail.
• Proficiency in using computerised systems for order placement and record keeping.
• Excellent communication skills, capable of effectively liaising with both customers and contractors.

• Competitive hourly rate.
• Hybrid working flexibility.
• Opportunity to contribute to significant housing projects.
• Involvement in a variety of tasks and responsibilities, ensuring a dynamic work environment.