Quality Assurance Manager - The Cake Crew : Job Details

Due to growth and new business The Cake Crew are looking for an experienced Quality Assurance Manager to join our expanding Technical Team.  This is a site-based role based in Bala, North Wales.  Hours of work are Monday - Friday 9am - 5pm with some flexibility to meet the demands of the role and support the quality team.

The role is to be a Gate Keeper of product quality / Champion of factory visit ready status / Complaint Investigation Inc. RCA / Leadership for factory QA staff & delivery of QA outputs and activities / Taste Panel Regime (daily, cross-functional Inc. EOL & benchmarking).

Person profile:

High level of accuracy

Minimum of 2 years’ experience working within a similar technical role.

Food industry experience essential.

Excellent written and verbal communication skills

Team player

Excellent administrative skills

Computer literate in all aspects of Microsoft Office

Food Hygiene | HACCP Qualified

Conversant with retailer Codes of Practice and Policies desirable – Tesco, Sainsbury’s, CO-OP,  Aldi, Asda, Morrisons, Iceland, Lidl and Premier / would be an advantage

Excellent time management

Uses own initative to “get the job done”

Key areas of responsibility:

• Team Development & Succession Planning for QA function
• "Technical" training i.e.; metal detector / allergen training / labelling training etc.
• Help achieve & maintain A grade BRCGS, support prep and coordination
• Support with Factory Visit Ready Status Drive
• Coordinates corrective action reports generated from external audits (BRCGS & customer audits) and sees through within deadlines
• Internal Audit controller management of the internal audit schedule, driving completion and affective close out of NCs
• HACCP Team Member / Deputy Lead
• TACCP / VACCP team member
• Coordination of mock recalls and close outs
• Complaint investigations & incident reports
• Product Quality / Food Safety drive through GMP auditing & Trend Reduction / Issue Resolution
• NPD liaison / Meeting attendance
• Attend factory tiering meeting to represent the "QA" function / updates
• Implementing procedural documentation / TBT & Factory training where needed
• Attend customer quality panels/technical handovers

If this describes you go to www.thecakecrew.co.uk to apply or contact for more details or to submit your CV.