Quality Assurance Manager - Reed : Job Details

• Annual Salary: up to £50,000 per annum, depending on experience
• Location: North Wales
• Job Type: Full-time

We are seeking a QA Manager to oversee our Quality and Compliance. This role is crucial as the gatekeeper of product quality and champion of factory visit-ready status. You will lead the Quality Assurance team and ensure the delivery of QA outputs and activities, including complaint investigations and taste panel regimes.

• Lead the Quality Assurance team, fostering team development and succession planning.
• Coordinate and deliver technical training, including metal detector, allergen, and labelling training.
• Support the achievement and maintenance of A grade BRCGS, assisting with preparation and coordination.
• Drive factory visit-ready status and coordinate corrective action reports from external audits.
• Manage the internal audit schedule, ensuring completion and effective closure of non-conformances.
• Serve as a HACCP Team Member/Deputy Lead and participate in TACCP/VACCP teams.
• Coordinate mock recalls and complaint investigations, ensuring timely resolution.
• Drive product quality and food safety through GMP auditing and trend reduction.
• Liaise with NPD and attend meetings to represent the QA function.
• Implement procedural documentation and conduct factory training as needed.
• Attend customer quality panels and technical handovers.

• Minimum of 2 years’ experience in a similar technical role within the food industry.
• High level of accuracy and excellent administrative skills.
• Proficient in Microsoft Office and familiar with food hygiene and HACCP qualifications.
• Knowledge of retailer Codes of Practice (e.g., Tesco, Sainsbury’s, CO-OP) is desirable.
• Excellent written and verbal communication skills, with the ability to motivate a team.
• Strong time management skills and the initiative to complete tasks effectively.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and dynamic work environment.

To apply for this QA Manager position, please do apply at your earliest convenience to be considered for an immediate interview.