Quality Manager - Watford Community Housing : Job Details

Quality Manager

Watford

Up to £65,000

37 hours per week

At Watford Community Housing, we’re committed to building high-quality new homes that help people live better lives. We are currently looking for a highly motivated individual to join our Partnerships team as a Quality Manager.

What’s the role?

As part of our Partnerships team, you will use your experience and skills to help us build desperately needed new affordable and market-sale homes.

The right candidate will have experience of leading in the quality management aspect of construction projects, preferably within the housing sector. You will have the ability to act independently and manage aspects of a project lifecycle, taking personal responsibility for managing quality tasks at various stages in a project lifecycle.

You’ll work effectively and proactively with colleagues to ensure the management and delivery of quality, effective housing.

In this role you will need to:

• ensure a high standard of customer service
• lead the Quality and Aftercare Team effectively to ensure high levels of quality are maintained during the project lifecycle
• ensure adequate and regular quality of audits are undertaken, supported by in-house Clerk of Works
• lead on and manage, with the support of the Aftercare Manager, all works within the Defects Liability Period
• Lead and manage the resolution of latent defects
• work with numerous internal teams to ensure quality matters related to new homes are addressed

What are we looking for?

You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You will have a background in a Quality Manager capacity, and knowledge of the housing or construction sectors is required.

Essential:

• Experience in the construction industry
• Experience leading quality control processed within construction projects in the housing sector
• Experience in an engineering or construction environment
• A good understanding of quality requirements and its application in construction
• A relevant professional or technical qualification
• You will need to hold a UK driving licence with access to a suitable vehicle, with insurance cover for business use.

Desirable:

• Knowledge of the housing sector
• Knowledge of Microsoft Office including Excel
• Experience of delivering development projects

What can we offer you?

We know that people are our most valuable assets, so we offer a range of benefits including 28 days’ annual leave, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.

How we work

We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role.

How to apply

If this sounds like your next role, click 'apply now’, tell us why you've got what it takes and send us a copy of your current CV.

The closing date is 3rd January 2024 , (but please note we reserve the right to close the vacancy early if we receive a large response).Interviews will take place the week commencing 30 December 2024.