Quality Reporting Executive - Hays Specialist Recruitment Limited : Job Details

Quality Reporting ExecutiveAssignment Type: Temporary, ongoing basis where you will be engaged via HaysLocation: Bognor RegisWorking Environment: Office-based/HybridPay type: Competitive hourly pay rateOur ClientThe World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence.The RoleEverything starts with passion for our luxurious automotive client. It turns a profession into a vocation. It drives them to keep reinventing mobility and to bring innovative ideas onto the roads. Enthusiasm for joint projects turns a department into a strong team where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work are united that they can shape the future together.An excellent opportunity has become available for a Quality Reporting ExecutiveThis is an exciting opportunity where you will be responsible for the analysis of and acting upon field quality related issues gathered from warranty data and technical reporting systems, providing accurate data and presentations to vehicle assembly and engineering departments that will result in vehicle quality improvements. You will also be required to attend escalation meetings to support and ensure quality topics are worked on and progressed efficiently with an effective solution. You will design, produce, maintain, and evolve reports, drawing on a variety of data sources specifically using PowerBI as the reporting tool of choice. The role will occasionally require business travel within the EU, liaising with process partners and engineering departments.Key Accountabilities

• Liaise between the manufacturing plant and engineering departments on field quality topics to support the development of solutions leading to a reduction in warranty costs.
• Ensure customer safety and product liability issues are communicated and escalated to the quality departments, engineering and manufacturing plant, ensuring company customer protection.
• Represent Aftersales in quality meetings, presenting field quality information to suppliers, management, and corporate personnel to facilitate problem resolution process.
• Continual assessment of the Aftersales quality reporting process, providing input on processes shared across the group, aid in implementation of new processes or improvements to existing.
• Produce quality reports and dashboards according to business needs.
• Lead on initiatives, when required, by engaging appropriate stakeholders to gather requirements and support with problem solutions in the most effective and efficient way.

Skills

• High level of competence using Microsoft Office (primarily Excel/Powerpoint).
• Strong analytical and problem-solving capabilities and a high degree of initiative and creativity.
• The ability to understand large amounts of data and identify trends.
• Excellent communication skills (written and oral).
• Ability to be assertive.

Knowledge/Qualifications

• The ability to think clearly and accurately when under pressure.
• Knowledge of Reporting tools and building reports in Power BI.
• A high level of cultural understanding across all markets as customer expectations varies between regions.
• Able to work on their own, under pressure and prioritise workload.
• Inventory Control / Warehouse Management experience.
• Understanding of logistical processes & systems (MRP, BoM structures, Kanban etc.).
• Clear, precise and confident communication skills.
• Thorough with good attention to detail.
• Time management and work prioritisation skills.
• Experience of SAP Inventory / Warehouse Management systems.
• Competent in the use of Microsoft Office (Excel, Word, PowerPoint) and Outlook.
• Basic understanding of engineering drawings and releases.
• Understanding of manufacturing processes is desirable.
• 5 x GCSE Grades A*-C including Maths & English (or equivalent qualification / relevant professional experience).

Benefits:Competitive hourly rate along with an annual performance related bonusHybrid workingAccess to a subsidised restaurantLocal retail and restaurant discount35 days annual leave (Including bank holidays)What next?If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on .

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