Receptionist/Administrator - Nigel Wright Group : Job Details

The RoleNigel Wright are exclusively supporting a manufacturing business near to Northallerton, with their search for a Receptionist/Administrator. The successful candidate will offer a professional, efficient, and welcoming reception service to all visitors, alongside administrative support to ensure the smooth running of the reception function. Key Responsibilities:

• Answering all incoming telephone calls to the main switchboard, providing initial information, and ensuring that callers are put through to the appropriate person promptly and professionally.
• Ensure that all callers feel valued and prioritized and where colleagues are not available or point of reference not clear, take messages and provide follow up. 
• As the receptionist, meet and greet all visitors to the office, providing a friendly, efficient, timely, professional and welcoming environment.
• Ensure that all visitors are signed into the building and Inducted with the relevant Health & Safety Information.
• Keep the reception area well presented, tidy and uncluttered.
• Maintaining IT systems to include visitors access databases and issuing of site wide electronic fobs. 
• Updating and monitoring of the Company phone system
• Maintain security of the reception area: ensuring that the reception entrance is covered and any unusual incidents investigated in line with procedures. The main entrance must be locked on an evening at 5pm when reception closes. 
• Represent the business with a positive and professional appearance. 
• Delivery coordination, of both incoming and outgoing parcels, including booking and receipt of any courier deliveries on behalf of coworkers. 
• Procurement of consumable, uniform, and general supplies including stationery and cleaning equipment.  
• Preparing and Managing purchase orders, and maintaining detailed records of activities.
• Coordinating with internal departments to ensure proper communication and understanding of procurement needs and conditions. 
• Monitoring inventory levels and placing orders as needed to maintain adequate stock levels. 
• Coordinate and take responsibility for the management of stock and distribution of consumables and uniform on site for new starters and employee replacement uniform.
• Procurement of daily fruit for the canteens.
• Support the coordination of visitors’ safety in the event of an evacuation, including taking signing in records to evacuation point for roll call. 
• Coordinate the diary management for the reservation of the meeting room and assist with setting up of the meeting room, if required. 
• Facilitate the sourcing of travel arrangements for business needs, to include taxi’s/ car hire/ accommodation reservations when requested
• Provide administrative support, to include audits and data input as requested from various departments.   
• Communication and Relationships
• As the key front-of-house resource, provide a welcoming, helpful and professional first point of contact to callers and visitors. 
• Develop and maintain good team working relationships with all personnel across the business
• Develop and maintain good working relationships with regular service providers (stationery suppliers, contractors etc). 

The PersonSkills/Attributes

• Previous front of house reception experience is essential
• Procurement experience – entry level.
• Effective team working skill
• Excellent interpersonal and communication skills 
• A high level of organisational skills
• Excellent personal presentation 
• Precise attention to detail
• Ability to multitask 
• Diplomacy and sensitivity 
• Good IT skills, proficiency in the use of Microsoft packages particularly at an intermediate level of excel.
• Friendly and approachable
• Able to adapt quickly to changing situations
• Positive and proactive attitude
• The ability to work independently
• Reliable
• Confident

Next StepsPlease contact for further details.