Receptionist Administrator - TEMPLEWOOD RECRUITMENT LTD : Job Details

Position: Service AdministratorLocation: Stoke Poges, Berkshire

Are you the friendly face and confident voice that greets every customer with a smile? Do you thrive in a fast-paced environment where organization and efficiency are key? If so, we want you to join our dynamic team as our Service Administrator?

Key Responsibilities:

• Warmly greet and assist customers in person and over the phone, ensuring an exceptional customer experience.
• Schedule and manage service, MOT and repair appointments, coordinating with the workshop team to ensure timely and efficient service delivery.
• Provide accurate information about our services, pricing, and promotions, and address any customer inquiries or concerns (Full Training provided).
• Maintain an organized and welcoming reception area, creating a positive first impression for our customers.
• Handle administrative tasks such as processing paperwork, maintaining computer records, and processing customer payments.

Qualifications:

• Well-presented appearance, with a friendly and approachable demeanour
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities, with good attention to detail.
• Proficiency in using computer systems and software for scheduling and administrative tasks.
• Previous experience in a service centre/car dealership, in a receptionist role is preferred.
• Passion for the automotive industry and a desire to provide highest levels of service to our customers.

Why Join Us?

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to work with a reputable and well-established car service centre.

If you're ready to take the wheel and drive your career forward, apply today for immediate consideration and job start!